$80K — $100K *
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.
Wells Fargo Virtual Channels (WFVC) is part of the Payments, Virtual Solutions and Innovation (PVSI) business division. WFVC serves consumer and small business customers through digital (online, mobile, and social) and contact centers (phone, email, and correspondence). We provide customers with convenient ways to manage their accounts, enable digital payments, provide solutions that meet their financial needs, and more. WFVC serves over 27 million customers through our digital channels and support over 5.8 billion customer interactions annually through digital and contact centers.
Our mission is to create simple, friendly E2E experiences. We obsess about what’s most important to our customers and incorporate them into every decision we make.
TheProduct Designerpartners with Product Management and Engineering on a scrum team to deliver a great customer experience. The Product Designer also works with the bigger design team to ensure the overall end-to-end experience is coherent. Success comes from understanding the customer and business needs, aligning with your partners, simplifying complex processes, producing codable design assets, and ultimately delivering a simple and friendly experience.
Why you’ll thrive here:
You’re a jack of all trades with proven success delivering great experiences that cross mobile, web, and beyond. You have strong skills in 2 or more key areas: Interaction Design, Visual Design, and/or Content Strategy. You like solving complex problems with simplicity, and being the design point person in a cross-functional team. You are detail-oriented but also keep the big picture in mind. You look at outside inspirations, have a strong point-of-view and articulate robust design rationales.You understand the importance of, and utilize, a facilitative leadership style.You know what you can do on your own, and you know when to pull in design reinforcements. You enjoy collaborating with a wide range of product managers, developers, and designers to create the best customer experience. Finally, you are organized and like getting things done. You are energized by shipping and you have clear examples of measurable impact.
What you’ll be responsible for:
Required Qualifications (Default):
Other Desired Qualifications:
Valid through: 12/16/2021