The Project Manager will provide support on all aspects of purchase to pay for a defined business unit. This individual will facilitate the cross functional preparation and processing of all non-catalog activity, as well as reporting and monitoring of requisitions through approval. The project manager will own and resolve issues within the purchase to pay model and serve as liaison with the full Project Management Team.
The Project Manager will also assist with various project activities in support of project initiation, planning, execution and closing. This includes support of project schedules and budgets, cost tracking, status reporting, project communication, information gathering, coordination and facilitation of meetings, tracking and resolution of issues, and tracking risks and resources. The project manager will plan and manage small, well-defined projects or sub-projects under the general direction of the lead project manager.
? Facilitate Purchase to Pay (P2P) activities on behalf of the business
? Strong analytical skills with focus on overall process and support services for customers and the organization as a whole
? Strong communications skills and the ability to work well in a cross-functional team
? Strong documentation skills, with a high attention to accuracy & detail
? Extremely responsive and adaptable to changing business requirements
? Coordinates and facilitate team meetings/ stakeholder meetings / external vendor meetings
? Provides regular communication to help guarantee high level of service for timely and accurate deliveries of product(s) and services
? Escalates issues appropriately and promptly to ensure optimum customer satisfaction
? Effectively sets priorities in order to meet workload, commitments and all applicable established departmental goals
? Anticipates and manages workload by escalating to their respective team &/or Manager, as required, to meet current workload requirements
? Ability to think critically, ?outside the box?, for customer satisfaction and resolution &/or escalation of issues
? Comfortable working in a fast-paced, deadline driven environment. Able to manage multiple tasks and set priorities to ensure completion of daily responsibilities and assigned workload.
? Positive, self-starting, flexible and forward-thinking individual with strong organizational skills who can work both independently and in a team environment
? Teamwork is embraced and highly regarded; The ability to work in a fast paced environment is a must along with being able to communicate well between team members, departments & or cross functionally
? Active participant in process improvement initiatives
? Maintains the overall P2P documentation library ensuring that all documentation is established, maintained and retained as necessary in project databases
? Bachelor?s Degree
? 3+ years of project management experience
? Previous experience with Purchase to Pay (P2P)
? Customer Service experience
? Excel, Access, GCET or database management