Develop a statement of work and plan for the program
Define technical scope, capability and details of program requirements, customer needs and organizations deliverables
Surface and track all required customer deliverables within the organization's cross functional teams
Obtain and manage the necessary cross functional resources across the account portfolio of programs. Drive to maximize corporate resource utilization.
Handle requests from senior management, sales, pre- and post-sales support, manufacturing, or customers to ensure the program's progress and success
Oversee the requirements of the account to ensure meeting customer commitments for schedules and deliverables
Identify and resolve critical issues, such as product delivery delays, and changes to customer requirements to ensure customer satisfaction
Work with Sales and Capture Leads from various business units to scope and bound a new program. Understand the business needs and market requirements. May take lead role on capture and/or proposal efforts, or serve as contributing team member.
Work on Strategic Account Teams in pursuit of new business opportunities
Create overall Program Work Breakdown Structure; work with cross functional team to develop program schedule, risk strategies, and costs; work with Product Managers, Contracts, and the Business Unit to create program pricing; manage the same.
Identify out of scope activities and, with appropriate review by management, make recommendations and commitments to the customer. Negotiate additional charges, funding, and/or timeline impacts.
Manage to quarterly revenue and cash flow goals, and percentage of completion milestones for all programs in the account portfolio
Monitor the on-going lifecycle of the program in support of the Business Unit, meeting its objectives and profitability goals
Craft the development and continuous improvement of key business processes
Participate or lead teams in the recommendation and/or validation of new business systems to support the organization
Support Director of Programs, as required, in representing the department in key meetings and task force groups
Bachelor of Science degree in Engineering or related field; Master's Degree preferred
15 years of technical experience with at least 10 years direct program management experience
Experience in managing $10M + projects/programs
Extensive working knowledge of program management techniques and contract accounting
Strong analytical ability
Strong team leadership skills in matrix management environment
Ability to communicate effectively, both written and orally, with customers and at all levels of the organization
Ability to interact with multi-disciplined professionals to understand and make necessary tradeoffs and decisions
Intermediate/Advanced knowledge of MS Project or other project scheduling tools
Intermediate level of experience with MS-Word, MS-Excel and MS-PowerPoint
Excellent presentation skills
Excellent problem solving skills
Strong business acumen/judgment; ability to make trades and provide specific recommendations to senior management, partners, and the customer's business leaders
High level of organization
Understanding in the use and reporting of Percentage of Completion Accounting or Earned Value Management
Must have an active secret clearance or the ability to obtain one