Work as a key member of Network Operations Support team with broad knowledge of network, firewall and VPNtechnologiesresponsible for Administration, Configuration and Troubleshooting of Symantec Networkinfrastructure set-up.
Participate in War Room sessions initiated by the Command Center to drive critical issue resolution.
Willing to work in shifts and be On-Call at any time due to the nature of the position.
Need to have excellent IP networking fundamentals and vast experience in L2/L3 Protocols like, STP, EIGRP, OSPF, BGP, DNS etc...
Must have In-depth Hands on experience on Cisco platforms like, ASR, ISR, Catalyst 45xx, Catalyst 68xx, i-Wan, WLC, WAAS, etc...
Excellent Troubleshooting skills and effective communication and documentation skills
Provide Level 2/3 support for Operations during business-critical incidents requiring knowledge of incident management, change management, troubleshooting methods & tools, log review, monitoring, alerting & reporting.
Ensure that knowledge is retained through documentation of procedures and knowledge base articles
Bachelor or Masters in Computer Science or equivalent with 5+ years of industry experience in Network Support. Relevant Certifications on Cisco products like CCIE (written or Lab), CCNP, JNCIS etc..
Experience with strong analytical and problem solving skills and good experience of setting up and supporting Enterprise Network and Data Center set-ups.
Demonstrated experience and a deep familiarity with the Cisco Nexus OS, with a STRONG favor for candidates who are familiar with Cisco’s Application Centric Infrastructure (ACI) framework.
Any experience with SD-Wan, Cisco ISE, MS-Azure, Bluecoat Proxy, Packet shaper is a big plus
Any scriptingexperience in Perl, Python is highly desirable.