JOB SUMMARYResponsible for engineering activities that maintain and enhance the company's telecommunications and signal processing hardware, software and electrical systems. Works with technical operations staff on system design and configuration. Works with design teams and advises team leaders.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experienceDesigns, implements, monitors, enhances and troubleshoots systems in assigned areasAnalyzes and revises existing system logic difficulties and documentation as necessaryTests and reviews system designsProvides Engineering Technical support and guidance to regional personnel and ensure all technical integration, changes, standards and documentation are metMentors and guides the work of technical staffReviews work plans and designs and advises on improvementsAdheres to industry specific local, state, and federal regulations, as applicableKnows, understands and follows company policyPerforms other duties as requested by manager
REQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional mannerBasic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocolsBasic knowledge in network design, network architecture, protocols and network topologyBasic knowledge in TCP/IP and the OSI ModelBasic knowledge in using ticketing and software tools to support the current operations.Basic knowledge of network devices and basic network appliancesBasic knowledge of network designing software, such as VisioAbility to perform duties in a very fast pace environment and ability to learn new technology quicklyAbility to use personal computer and software applications
EDUCATIONMasters or Bachelor's Degree in Engineering or related field or related work experienceRelated Work ExperienceNumber Of YearsEngineering work experience5-10Project management work experience5-10
PREFERRED QUALIFICATIONSSkills /Abilities and Knowledge Knowledge of company products and servicesEducationCisco Certified Internetwork Expert (CCIE) Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, etc.)