Act as the Subject Matter Expert in the eCommerce domain to facilitate workshops and create high-quality user stories.
Build a strong awareness of client needs and potential opportunities to expand project scope and further enhance business engagement.
Develop artifacts to drive discussion during workshops to ensure that all business needs are captured in requirements.
Manage the backlog during the implementation phase and guiding clients on scope-creep and change management.
Contribute during all phases of the development cycle (analysis, design, implementation, testing and deployment).
Working with Technical Lead to document, define and share detailed business requirements of critical and complex custom-designed, digital commerce applications that use a wide range of the very latest technologies.
Function independently and within distributed teams.
Be a project leader when one is needed, including playing the role of Agile Project Manager if required.
Potential line management of local consultants and business analysts, depending on nature of engagements
5+ years as eCommerce business analysis experience, either within a consultancy or the online division of an established retailer.
Experience working with functional and nonfunctional requirements for software development and/or integration projects.
Experience with UI/UX research.
Exceptional presentation, listening, written and verbal communication skills with an ability to hit the ground running at client sites and to rapidly establish rapport with the client.
Experience of collaborating with remote/offshore development teams.
Willingness to travel to client sites up to ~50%.
Experience with Agile software development methodology, including user story creation.
Experience working as a professional consultant. Bonus points if you’ve been the primary point of contact with clients.
Strong understanding of capabilities and limitations of programming languages, middleware solutions, application servers and presentation layer tools.