Princ Product Manager - SafeSearch - LifeLock w Norton in Cambridge, MA

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Information Technology   •  

5 - 7 years

Posted 8 weeks ago

Symantec Corporation (NASDAQ: SYMC), a global leader in cybersecurity, operates one of the world's largest cyber intelligence networks allowing organizations, governments, and people to secure their most important data wherever it lives. Enterprises across the world rely on Symantec for integrated cyber defense against sophisticated attacks across endpoints, infrastructure, and cloud. More than 50 million people and families rely on Symantec's Norton and LifeLock Digital Safety Platform to help protect their personal information, devices, home networks, and identities at home and across their devices.

Norton+LifeLock is the consumer business unit of Symantec, the worldwide leader in cyber-security for consumers, small businesses, and large global enterprises. Symantec Consumer BU provides security software and services to over 50 million consumers and small businesses, and generates over $2B in annual revenue. Norton has a 25-year history in cyber-security, and the Norton team is passionate about protecting consumers and their information across Security, Identity, Privacy and Home & Family areas.

As a Principal Product Manager you will lead one or more products within the Norton Emerging Products portfolio. This portfolio consists of Norton Privacy Manager, Norton Family, Norton Password Manager, Norton Services, Norton Safe Search, etc. These are consumer-facing products in the Norton portfolio that target key adjacencies around Security and Protection. Besides these products the future portfolio will also consist of other new product additions made through innovation efforts.

This role requires ongoing development and delivery of product/service roadmaps and working with a cross-functional team to deliver highly bold and differentiated offerings. The Principal Product Manager will be responsible end-to-end for product/service strategy and ongoing releases.

Responsibilities:


Set the vision for owned products and drive end-to-end execution with cross-functional teams

Understand own/new product markets really well including identification of potential technologies, standard methodologies, competitors and partners, merger and acquisitions, and strategies

Craft and improve monetization strategies for own/new product/services concepts

Provide thought-leadership in identifying and prioritizing product features as well as market adjacencies in responsible areas

Demonstrate ownership and accountability for own product roadmaps; identifying customer challenges – converting them into user stories – prioritizing them in sequence for scrum teams for own product/service

Take a hands-on approach to product development and operational monitoring and product release activities

Provide operational direction to the cross-functional team (such as program management, marketing, Engineering, customer support, finance, etc.) on a day-to-day basis, defining the critical priorities for the teams

Lead the specific product/service releases in collaboration with marketing, sales and engineering counterparts

Manage expectations, set realistic goals with partners and achieve them

Communicate issues and seek support in a timely manner to eliminate roadblocks and drive collaboration, speed, innovation, excellence and a fun work environment

Contribute actively to innovation. Drive the development of business cases for concepts that warrant investment potential related to own product/service or transformation of existing products/services

Contribute creatively to broader team and participate in team's innovation and new/transformational concept development activities and drive greater employee engagement

Qualifications:

To be considered for this role, you should have prior consumer product, services or online experience


BS/BA in computer science, business or related discipline. MBA preferred. Minimum 12 years of overall experience

At least 6+ years of management experience related to a product management or management consulting or equivalent strategy experience at major technology companies

High tech or technology industry and product experience. A real passion for technology and deep understanding of current technology landscape and issues

Good executive presence and leadership skills. Self-starter with a deep passion and motivation to drive growth in existing and new products

Ownership and "can do" attitude with the passion to own and drive execution. Consistent track record of launching great products working with large cross-functional and geographically distributed teams

Experience managing or crafting external technology partnerships working on end-to-end activities including partner selection, contracting and execution

Excellent communication skills and ability to synthesize and articulate complex concepts. Ability to build compelling creative story-telling

Well-versed with the product management lifecycle from concept to launch and beyond

Solid business insight and analytical ability to guide product to achieve business goals. Ability to perform a range of business analytics ranging from problem/root cause identification to modeling new business economics

Experience in consumer software, SaaS, Connected Home, mobile, cloud services, IoT markets and Agile development highly desirable.