Reporting to a 34-member (up to 39 member) Board of Directors, the President & CEO will be involved in nearly every aspect of the organization, playing an instrumental part in its ongoing success. However, primary focus areas for the role are 1) fundraising and donor relations, and 2) building organizational capacity through strategic planning, staff and board development, operational oversight, and program management. In addition to building a strong internal culture, the President & CEO will be highly visible in the community, serving as the chief spokesperson and advocate for the organization's mission and goals. The role requires a skilled public speaker and storyteller who can passionately and authentically communicate the critical need for and impact of our work.
Priorities for the President & CEO include the following:
- Short-term priorities – Year 1
- Grow and diversify funding streams, focusing on opportunities to increase new revenue by $200,000.
- Coach, mentor, and develop staff.
- Create a 5-year strategic plan.
- Improve business operations, including procuring bids for key vendor contracts.
- Understand and evaluate effectiveness of program models, design and management.
- Long-term priorities – Year 2 and beyond
- Increase new revenue on year-over-year basis
- Increase the level of Board engagement and giving potential.
- Build community and corporate partnerships.
- Grow operating reserves to $1 million in 5 years.
- Work closely with the Board and senior BBBS staff in all areas of strategic planning, including organizational growth and change management, with the ability to plan and act ahead of potential impacts.
- Develop annual operational plans and budgets, and a 5-year strategic plan.
- Provide vision and oversight for all goals, objectives, and activities as outlined in the operational and strategic plan.
Fundraising /Business Development
- Plan and execute a comprehensive Development Plan, aligning with BBBS's strategic master plan, including individual and major gifts, annual giving, planned giving, grants, events and corporate sponsorships.
- Maintain a personal portfolio of top donors and prospects, and solicit and close major gifts.
- Build loyal and long-term relationships with key donor segments based on mission, cultivation and stewardship, program outcomes and sound fiscal management.
- Raise the organization's public profile by 1) serving as the agency's spokesperson and advocate and 2) serving as a visible, visionary and influential leader in the community.
Staff and Board Development
- Promote a supportive workplace culture and create opportunities for professional development.
- Develop and administer an effective performance management system for all employees that includes annual goal setting and periodic evaluations.
- Implement a comprehensive staff recruitment, engagement and retention strategy.
- Provide leadership to and maintain strong relationships with the Board of Directors, committees, and community advisors.
- Manage the agency's budget and ensure fiscal discipline, budgetary control and financial integrity of all functions under their purview.
- Guide the development of performance management and reporting systems to measure and communicate outcomes on both a quantitative and qualitative basis.
- Implement and maintain policies and procedures for sound fiscal management and internal controls, in alignment with Big Brother Big Sisters of America's (BBBSA) Standards of Practice.
- Oversee the preparation of monthly financial statements, ensuring they are timely, complete and accurate.
- Achieve programmatic excellence by establishing operational benchmarks, setting timelines, and obtaining the resources needed to achieve strategic goals.
- Participate in nationwide initiatives, programmatic innovations, best practices and quality standards; adapt these standards to create maximum impact within the local agency's environment.
- Establish accountability metrics in alignment with BBBSA's Standards of Practice for service delivery, with a priority on child safety.
LEADERSHIP & MANAGEMENT STYLE:
- Passionate: An unwavering dedication and enthusiasm for our mission, which is to empower children through transformative mentorship programs.
- Resourceful: Entrepreneurial mindset; creative problem-solver, views challenges as opportunities to improve.
- Servant-leader: Enjoys coaching, mentoring and building teams, and enhancing workplace culture.
- Community-minded: Understands the community and clients we serve, skilled public speaker and networker, with the ability to communicate sensitivity and with discretion as needed.
- Tactful & Diplomatic: Exhibits a high level of emotional intelligence, demonstrating empathy and reflective listening skills; willing and able to have difficult conversations as situations might require.
- Deliberate: Listens, absorbs and reflects before acting.
- Tenacious: Someone who loves seeing ideas through to execution and impact.
- Metrics-driven: An innovative thinker, pairing ideas with solutions and measurable outcomes.
- Planning and Process Management: Exceptional mind for optimizing workflows and managing people, systems, procedures, budgets and programs.
- Schedule: Ability to work evenings and weekends for events and donor meetings as required.
- Executive experience in a nonprofit setting, preferably a youth-focused organization.
- Experience developing and managing budgets, ideally at the level of $2+ million.
- Knowledge of nonprofit governance, regulatory requirements and business practices.
- Demonstrates a sound moral and ethical compass, including integrity, maintaining confidentiality, and exercising discretion at all times.
- A proven track record of developing individual and corporate relationships and expanding donor bases.
- Knowledge of and comfort with financial plans, forecasts, budgets, and oversight.
- Prior experience managing service agreements and vendor contracts.