Premier Relationship Manager

Citizens Bank And Trust   •  

Milton, MA

Industry: Financial Services


5 - 7 years

Posted 382 days ago

  by    Sandra Rinella

This job is no longer available.

The Premier Relationship Manager is a key role within our Wealth Management division and is responsible for delivering personalized financial strategies to affluent clientele through banking and borrowing needs, as well as, investments services. The incumbent will have responsibility and accountability to service a portfolio of affluent households with investable assets of $500, or more. The primary objective of this trusted advisor is to grow client assets, retain and acquire new clients through being the single point of contact for all banking needs. The Premier Relationship Manager will be required to maintain compliance with all RBS Citizens Financial Group policies and procedures, as well as, regulatory and legal requirements. This role will require a holistic delivery of outstanding service and sales solutions to meet clients’ financial needs and goals.

Relationship Management 


  • Develop and deepen long term relationships with existing clients’ through proactive and regular contact in order to gain loyalty and deepen share of wallet 
  • Provide high-level customer service to clients by addressing and resolving issues/concerns and coordinating client service activities within other areas of the organization. 
  • Develop and maintain relationships with external partners in the communities served 
  • Become the trusted advisor to clients, through consistency, credibility, and responsiveness 
  • Expand and maintain relationships with internal business partners, to include, financial consultant, business banker, loan officer, and retail branch manager


Business Development 


  • Acquire, grow and manage a profitable portfolio of affluent client households 
  • Contribute to profit, sales and product targets of the Retail and Wealth Management Division by selling appropriate financial solutions and banking services to the portfolio of clients 
  • Expand the size and quality of the client base through initiating new relationships 
  • Expand number of relationships through referrals and provide referrals to other bank specialists 
  • Continually build knowledge and capabilities within the industry segment and stay current with competitive trends


  • Bachelor’s degree in Business or Finance preferred or relevant equivalent experience 
  • 4-6 years of bankingexperiencerequired
  • Experience with sales of consumer mortgage and home equity recommended 
  • Experience with sales of banking products and services required 
  • Experience with investment product referrals and salespreferred 
  • Knowledgeable of regulatory requirements to ensure a sound control environment 
  • FINRA Series 6 or 7 and 63 Securities License required; Series 65 or 66 and Life/Health Insurance licenses within 30 days 
  • Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS