Are you motivated by being part of a collaborative, team environment that focuses on working in complex and technically challenging scenarios to improve the quality of Microsoft’s products? Do you like to prevent problems and improve the overall health of Federal and State Government customers environments? Are you passionate about Cloud Services? If so, we are looking for you to join our Public-Sector Dynamics 365 for Customer Engagement Premier Field Engineer Team (D365CE PFE).
As a Microsoft PFE you play a vital role by delivering proactive services designed to meet the customer’s current and future business strategy for their D365 platform. Proactive services include workshops, assessments and tailored guidance that are delivered on a short or long-term basis. PFEs also actively participate in product implementations and deployments with customers, partners and Microsoft Services.
Develop intimate knowledge of the customer environment and have a collaborative approach with others, including: Microsoft Services, Partners and Product Groups.
Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs.
Strong technical writing skills and the ability to effectively communicate with customers and internal Microsoft Teams on technical and mission critical issues.
Manage the service delivery, engagement consumption and ensure timely services execution to meet the customer’s current and future business demands.
Maintain, expand D365 CE accreditations and certifications; assist in developing best practices for key technologies & products to
support technical team readiness.
You Should Know: The successful candidate must be a U.S. Citizen and be able to obtain a DoD clearance at the level sought by our customers when required for the role. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.