Pre Sales Solutions Engineer: SD-WAN, UCaaS, MPLS

  •  

Elk Grove Village, IL

Industry: Business Services

  •  

Not Specified years

Posted 33 days ago

  by    Thomas Santo

This job is no longer available.

Our client owns and operates one of the largest independent Software Defined Platform's (SD-WANs) in the world, delivering hybrid networking, managed security and cloud communication solutions to enterprises around the globe.

Overview:

The UC Product Specialist should be sales oriented and is responsible for Engineering Solutions Support of Cloud communication solutions in the western region. This is a small quota carrying, technical sales role supporting up to 12 Global Account Managers and their channel partners throughout the region. The UC Product Specialist is responsible for pre-sales technical support of our client's portfolio of Unified Communications Services.

Responsibilities:

  • Serve as the primary technical sales resource in the region and point of contact for sales team on all cloud communication opportunities.
  • Participate in technical discovery related to our cloud communications and contact center solutions.
  • Design and quote voice, collaboration and contact center solutions.
  • Aid in product selection
  • Submit technical information from each client to service ordering teams
  • Participate with implementation team when necessary to ensure appropriate integration and turn up
  • Assist in training agents and channel partners on our voice and contact center solutions.
  • Provide sales management with feedback and reporting regarding sales activities as well as progress with GAMs and Agents.
  • Up to 50% travel required to meet with prospects and attend partner events.
  • Comfortable leading conversations at both the technical level and in the board room

Qualifications:

Strong understanding of:

  • UCaaS industry and leading platforms
  • Enterprise customer base in central US
  • Contact center applications and leading platforms
  • SIP
  • MPLS
  • IP routing and switching
  • Broadsoft and ACME Packet environments
  • Technical Voice Design (CCNA VoIP a plus)

Salary

$190K - $200K