Pre-Sales Engineer

The Pre-Sales Engineer must be able to articulate and demonstrate technically complex solutions in a manner that is easily understood by a variety of audiences. It is the responsibility of the Pre-Sales Engineer to support all technical aspects of a project throughout the entire sales process.

Product presentations and support provided through conference calls and on-site meetings are an important aspect of the function. Supporting some post-sales aspects of projects as it relates to the more intricate details of the solution's configuration may also be required.

You are a travel enthusiast who enjoys meeting and working with people from all over the world. Travel requirement of up to 50% of the year.

As a Milestone Employee, YOU are the key to our success. Come join our dynamic international team and be a part of our rapidly growing, successful business.

Your Responsibilities:

• Develop and maintain in-depth knowledge of Milestone?s products
• Develop and maintain a working knowledge of products provided by the Open Platform Community including software and hardware solutions
• Define product functional requirements based on customer needs and document specific configuration requirements
• Conduct detailed and technical product demonstrations and presentations
• Implement pilot and proof of concept installations
• Provide technical salessupport in meetings and on conference calls
• Support technical responses to RFP?s
• Service and support field sales teams demo kits
• Supporttrade shows and exhibitions assisting in equipment setup/teardown, conducting demonstrations and engaging in solutions-oriented discussions
• Develop strong relationships with Milestone customers
• Work with Milestone Technical Support during transition from pre-sales to post-sales implementation
• Provide technical feedback to the Milestone product group

Professional Qualifications:

• Bachelor?s degree in technical / engineering discipline or equivalent experience
• 1-5+ years sales engineering or customer facing experience in IT or Physical Security
• IT certifications such as MCSE, VCP or CCNA a plus

Preferred Skills:

• Possess strong analytical and problem-solving skills
• Exhibit a customer-centric focus
• Possess curiosity and a thirst for knowledge
• Excellent knowledge of Windows operating systems
• Strong knowledge of server, storage and networking hardware and configuration principles
• Experiencewith PC configuration and troubleshooting
• Ability to work independently and exercise good judgment
• Solution sellingexperience and/or training a plus

What Milestone Offers:

• Competitive compensation and commission
• 401(k) with employer match
• Generous Medical(Vision)/Dental plan
• Generous vacation plan
• Sick time
• Employer paid Life Insurance/STD/LTD/ADD
• Additional Benefits

Job Type: Full-time

Requiredexperience:

• Sales Engineering or Customer-Facing IT: 1year

Requirededucation:

• Bachelor's

Required license or certification:

• MCSE, VCP or CCNA