Pre-Sales Engineer


Boston, MA

Industry: IT Consulting/Services


Less than 5 years

Posted 282 days ago

This job is no longer available.

The Pre-Sales Engineer must be able to articulate and demonstrate technically complex solutions in a manner that is easily understood by a variety of audiences. It is the responsibility of the Pre-Sales Engineer to support all technical aspects of a project throughout the entire sales process.

Product presentations and support provided through conference calls and on-site meetings are an important aspect of the function. Supporting some post-sales aspects of projects as it relates to the more intricate details of the solution's configuration may also be required.

You are a travel enthusiast who enjoys meeting and working with people from all over the world. Travel requirement of up to 50% of the year.

As a Milestone Employee, YOU are the key to our success. Come join our dynamic international team and be a part of our rapidly growing, successful business.

Your Responsibilities:


  • Develop and maintain in-depth knowledge of Milestone?s products
  • Develop and maintain a working knowledge of products provided by the Open Platform Community including software and hardware solutions
  • Define product functional requirements based on customer needs and document specific configuration requirements
  • Conduct detailed and technical product demonstrations and presentations
  • Implement pilot and proof of concept installations
  • Provide technical salessupport in meetings and on conference calls
  • Support technical responses to RFP?s
  • Service and support field sales teams demo kits
  • Supporttrade shows and exhibitions assisting in equipment setup/teardown, conducting demonstrations and engaging in solutions-oriented discussions
  • Develop strong relationships with Milestone customers
  • Work with Milestone Technical Support during transition from pre-sales to post-sales implementation
  • Provide technical feedback to the Milestone product group

Professional Qualifications:


  • Bachelor?s degree in technical / engineering discipline or equivalent experience
  • 1-5+ years sales engineering or customer facing experience in IT or Physical Security
  • IT certifications such as MCSE, VCP or CCNA a plus

Preferred Skills:


  • Possess strong analytical and problem-solving skills
  • Exhibit a customer-centric focus
  • Possess curiosity and a thirst for knowledge
  • Excellent knowledge of Windows operating systems
  • Strong knowledge of server, storage and networking hardware and configuration principles
  • Experiencewith PC configuration and troubleshooting
  • Ability to work independently and exercise good judgment
  • Solution sellingexperience and/or training a plus

What Milestone Offers:


  • Competitive compensation and commission
  • 401(k) with employer match
  • Generous Medical(Vision)/Dental plan
  • Generous vacation plan
  • Sick time
  • Employer paid Life Insurance/STD/LTD/ADD
  • Additional Benefits

Job Type: Full-time


  • Sales Engineering or Customer-Facing IT: 1year


  • Bachelor's

Required license or certification: