Pre-Sales Engineer
Less than 5 years experience • IT Consulting/Services
The Pre-Sales Engineer must be able to articulate and demonstrate technically complex solutions in a manner that is easily understood by a variety of audiences. It is the responsibility of the Pre-Sales Engineer to support all technical aspects of a project throughout the entire sales process.
Product presentations and support provided through conference calls and on-site meetings are an important aspect of the function. Supporting some post-sales aspects of projects as it relates to the more intricate details of the solution's configuration may also be required.
You are a travel enthusiast who enjoys meeting and working with people from all over the world. Travel requirement of up to 50% of the year.
As a Milestone Employee, YOU are the key to our success. Come join our dynamic international team and be a part of our rapidly growing, successful business.
Your Responsibilities:
- Develop and maintain in-depth knowledge of Milestone?s products
- Develop and maintain a working knowledge of products provided by the Open Platform Community including software and hardware solutions
- Define product functional requirements based on customer needs and document specific configuration requirements
- Conduct detailed and technical product demonstrations and presentations
- Implement pilot and proof of concept installations
- Provide technical salessupport in meetings and on conference calls
- Support technical responses to RFP?s
- Service and support field sales teams demo kits
- Supporttrade shows and exhibitions assisting in equipment setup/teardown, conducting demonstrations and engaging in solutions-oriented discussions
- Develop strong relationships with Milestone customers
- Work with Milestone Technical Support during transition from pre-sales to post-sales implementation
- Provide technical feedback to the Milestone product group
Professional Qualifications:
- Bachelor?s degree in technical / engineering discipline or equivalent experience
- 1-5+ years sales engineering or customer facing experience in IT or Physical Security
- IT certifications such as MCSE, VCP or CCNA a plus
Preferred Skills:
- Possess strong analytical and problem-solving skills
- Exhibit a customer-centric focus
- Possess curiosity and a thirst for knowledge
- Excellent knowledge of Windows operating systems
- Strong knowledge of server, storage and networking hardware and configuration principles
- Experiencewith PC configuration and troubleshooting
- Ability to work independently and exercise good judgment
- Solution sellingexperience and/or training a plus
What Milestone Offers:
- Competitive compensation and commission
- 401(k) with employer match
- Generous Medical(Vision)/Dental plan
- Generous vacation plan
- Sick time
- Employer paid Life Insurance/STD/LTD/ADD
- Additional Benefits
Job Type: Full-time
Requiredexperience:
- Sales Engineering or Customer-Facing IT: 1year
Requirededucation:
- Bachelor's
Required license or certification:
- MCSE, VCP or CCNA