Practice Solutions Manager

Dorsey & Whitney   •  

Salt Lake City, UT

Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 34 days ago

Additional Responsibilities Include:

  • Help to develop the structure of the Knowledge Management System, including intranet pages, databases and other content repositories.
  • Become knowledgeable about identified practice groups firm-wide, their work flow, their matter types and their content needs, including client documents, attorney know-how and other knowledge assets, in order to advice on best practices for inclusion in the Knowledge Management System.
  • Work with designated practice group leaders or designated working groups to identify and ensure the creation or sourcing of knowledge assets.
  • Create and design systems and processes for the ongoing maintenance, updating, improvement, and capture of knowledge assets.
  • Work with designated practice group or operational department leaders and application developers to set specification and communicate needs for appropriate intranet or other custom applications development; serve as a “translator” and “facilitator” of Knowledge Management projects involving technology.
  • Develop a plan for maintaining the integrity and currency of the Knowledge Management System.
  • Assist the Knowledge Management leaders in finding opportunities to create greater efficiencies in legal practice areas and operation departments through application of Knowledge Management principle.
  • May perform other duties not mentioned above.

What we’re looking for:

  • Bachelor’s degree.
  • At least 5 years of Knowledge Managementexperience.
  • Proven project management skills and strong service leadership skills with the demonstrated ability to build trust and respect with fellow team members and members of the firm.
  • Demonstrated adherence to department best practices.
  • Effective problem solving and analytical skills.
  • Attention to detail, with proven ability to multi-task and manage multiple projects with competing deadlines.
  • Ability to communicate clearly, accurately and succinctly, both verbally and in writing to different audiences, and ability to relate well with others and to maintain relations with cordiality and diplomacy.
  • Ability to travel, as necessary.
  • Prior law firm experience is preferred