Practice Leader - Saleforce

Slalom Consulting   •  

Phoenix, AZ

Industry: IT Consulting/Services

  •  

11 - 15 years

Posted 371 days ago

Responsibilities: 

50% target utilization across multiple accounts  

Responsible for the profitability of all Salesforce business within market (revenue and utilization goals), with revenue expectations of $2–5 million per year. 

Identify opportunities for growth and maturation of Salesforce offerings 

Provide oversight and governance of all sold and managed Salesforce projects 

Drive business development with the proper information, tools, and subject matter expertise to sell engagements  

Work with Slalom Alliances team to build and develop relationships with Salesforce and partner on joint sales pursuits  

Develop case studies and training materials; conduct brown bags and provide guidance for Salesforce Practice  

Develop and deliver best practices, delivery templates, and point-of-view papers 

Maintain awareness of industry best practices and business levers for cloud offerings and understands how other practices within Slalom can work together to drive better client outcomes 

Oversee quality assurance of project delivery 

Facilitates client satisfaction surveys (where applicable) 

Responsible for People/Career Management and project staffing  

Support recruiting and onboarding of new employees 

 

Qualifications: 

10+ years’ experience in a consulting environment 

Deep technical understanding of cloud-based CRM solutions 

Active Salesforce certifications or ability to achieve relevant certifications upon hire 

Exposure to Agile/Scrum and Waterfall methodologies 

Expert at project delivery, including all aspects of program management and the software development lifecycle 

Expert business development skills 

Expert communication skills (verbal and written) 

Expert business operations skills (e.g., invoicing, statement of work development, and managing towards margin and utilization goals) 

Skilled at managing multiple clients 

Excellent mentoring and leadership skills

JO-1709-1834