Become a Power Systems Technical Support Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be responsible for ensuring safe, reliable and affordable delivery of power to SCE’s customers by providing technical support to external and internal clients throughout SCE’s service territory including Distribution, Transmission and Substation Operations. As a Power Systems Technical Support Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
A day in the life - Get ready to think big, work smart and shine bright!
- Perform in-depth investigations to determine the cause of equipment malfunctions and identify mitigation solutions.
- Responsible for connecting power quality analyzers to electrical equipment energized at <600v using appropriate PPE.
- Analyzing data from multiple systems including PQMs, DFRs, SCADA, OMS, and DMS.
- Utilizing all available tools and software to troubleshoot and resolve electrical events and accurately explaining in non-technical terms technical events to customers.
- Drafting client reports covering complex recommendations.
- Providing technical support to other departments at SCE, as well as the legal department.
- Attending industry conferences representing SCE and its customers.
- Maintain a safety conscious work environment by following SCE safety protocols and safe work practices.
- Engage in continuous learning Provide training to internal and external audiences.
- Assist in the preparation of brochures, handbooks, and articles for publication.
- Serve as subject matter experts.
- Other duties as assigned.
- Seven years working in a utility, industrial or commercial environment designing, installing or analyzing, and or troubleshooting electrical power or control systems.
- Valid U.S. Driver’s License
- Bachelor of Science (B.S.) in Electrical Engineering (BSEE)
- Formal electrical training through an IBEW or ABC Apprenticeship, Trade School, Community College or equivalent.
- Certified Power Quality Professional (AEE certification)
- Understanding of power quality analyzers and programming.
- Knowledge and understanding of the National Electrical Code (NEC).
- Five years of experience as an electrician/maintenance or utility electrician with a broad knowledge of building wiring, blueprint reading, troubleshooting and installation of wiring systems and equipment.
- Self-starter with the ability to continuously add to their skill and knowledge.