Post Sales Technical Support Specialist - Wireless Telecom

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Dallas, TX

Industry: Software

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Less than 5 years

Posted 376 days ago

  by    Edith Varhelyi

Our client is a global leader in fiber-speed wireless internet. They are urgently looking for a PostSales Technical Specialist to be home office based in CST. This role will be a member of the global professional services team. No travelrequired apart from during onboarding (overseas) upon joining and occasionally for global team training.

Qualifications

•Technical background and at least 3years’ experience in wireless transmission systems and/or Ethernetnetworking

•This position requires a high degree of technical qualification, analytical and problem-solving thinking, with the ability to handle multiple tasks in a challenging environment.

•The right person must be independent, self-motivated with quick-learning capabilities.

Main Responsibilities

• Provide post-sales technical support to partners and customers

• Answer trouble tickets by phone, email and remote connection

• Provide guidance and distant training

• Support partners and customers withnetwork planning

$80K - $110K