Facilitates the learning process of coding and documentation education for coders and clinicians. Responsible for identifying educational/learning needs, planning and implementing classes/educational programs and evaluating success of educational offerings. Defines instructional, learning or performance objectives. Determines best practice educational strategies and executes these strategies by designing and maintaining training programs and material.
Working in collaboration with Coding Leadership, IT leadership, Org development, Revenue Cycle leadership, Compliance leadership etc.
Presents coding and documentation education, which may include in-person classes and virtual offerings, for initial training and continuing education purposes to both coders and clinicians. Supports the development of coding educational presentations, tools and documents.
Identifies, trends and reports coder educational needs to ensure appropriate coding and documentation educational opportunities are met. Collaborates with Professional Coding department leadership and applicable team members to enhance coding educational programs by identifying, developing and providing one-on-one, follow-up and refresher sessions.
Stays current with trends in adult learning concepts and applies those concepts to education and training. Maintains education/training schedules. Utilizes Learning Connection, ATMS, Skype or Teams to schedule presentations throughout the organization. Communicates educational offerings in a standardized fashion.
Develops and maintains web-based coding education programs. Assigns lessons to coders, reports results, tracks progress and identifies need for further education. Continually evaluates the success of educational offerings, training programs and modifies as appropriate. Defines new and existing educational needs. Presents and makes recommendations regarding course content, technology, and appropriate instructional delivery options (i.e. classroom course, e-learning, virtual conference, desk-side, etc.)
Creates educational programs with the established objectives. Supports e-learning development and other technology-based learning initiatives. Ensures that all educational programs have defined learning objectives, accurate and complete content, and are documented according to standards.
Completes all research, writing and instructions associated with each educational program, including learner manuals and facilitator guides for instructor-led classes. Provides comprehensive "train the trainer" sessions for all trainers (Coding Supervisors and Coding Leads) who will be presenting the material, and provides updates as they arise, including new "train the trainer" sessions, as needed. Scheduled Hours
Full time 1st shiftLicenses & Certifications
- Coding Associate (CCA) certification issued by the American Health Information Management Association (AHIMA), or
- Coding Specialist - Physician (CCS-P) certification issued by the American Health Information Management Association (AHIMA), or
- Health Information Administrator (RHIA) registration issued by the American Health Information Management Association (AHIMA), or
- Health Information Technician (RHIT) registration issued by the American Health Information Management Association (AHIMA), or
- Professional Coder (CPC) certification issued by the American Academy of Professional Coders (AAPC), or
- Specialty Coding Professional (SCP) certification issued by the Board of Medical Specialty Coding and Compliance (BMSC), or
- Professional Medical Coding Instructor (CPC-I) certification issued by the American Academy of Professional Coders (AAPC), and
- Specialty Medical Coding Certification issued by the American Academy of Professional Coders (AAPC).
Required Functional Experience
- Advanced training beyond High School that includes the completion of an accredited or approved program in Medical Coding Specialist.
Knowledge, Skills & Abilities
- Typically requires 5 years of experience in medical coding that includes experiences in physician revenue cycle processes, health information workflows.
- Expert knowledge of ICD-10-CM, CPT and HCPCS coding guidelines.
- Advanced knowledge of medical terminology, anatomy and physiology.
- Expert knowledge in principles of adult learning concepts and capable of planning, coordinating, facilitating coding educational programs.
- Highly proficient at incorporating adult learning principles, online and in person teaching methods to maximize learning and the application of that learning.
- Advanced and highly developed computer skills including experience in using Microsoft Office or similar products, email and electronic calendars.
- Superior organization, communication (verbal and written), interpersonal and oral engaging presentation skills.
- Ability to comfortably speak to small/large groups, network, and build effective relationships.
- Demonstrated adaptability/flexibility and the ability to coordinate multiple tasks.
- Ability to work independently and exercise independent judgment and decision making.
- Ability to work in multiple work environments (ie virtual, office, clinic/hospital, other).
- Must have functional speech, hearing, and senses to allow effective communication.
- Must be able to continuously concentrate.May require travel and may be exposed to road and weather hazards.
- Operates all equipment necessary to perform the job.