Facebook Physical Security is responsible for the safety and security of all Facebook facilities and personnel. As Security Operations Manager, you will support the MPK Regional Physical Security Manager with overseeing the regional execution and implementation of Global Security Services programs, policies, and procedures affecting the security and safety of Facebook assets. Support and execute global security services programs, initiatives, processes and best practices to build a safe and secure environment. Build strong cross-functional partnerships across Facebook by collaborating closely with Human Resources, Facilities, Global Security teams, Executive Protection, and other key partners to ensure successful integration of strategic priorities and initiatives. Fosters an inclusive culture that is focused on talent management.
Manage and lead all direct reports including AssociateSecurity Site Management and Reception Associate team at our Menlo Park campus supporting operations (such as events and tours) and the greater Bay Area (site management).
Coordinate regional daily security operations as determined by the Regional Physical Security Manager.
Support the review and development of SOPs and ERPs
Manage all security vendors against FB issued KPIs and expectations
Assist with security and safety awareness training programs
Provide additional operational support and guidance to the regional security teams
Assist with project related security strategies, as required
Risk management mitigation and analysis
Provide detailed, accurate and timely reports to the Regional Physical Security Manager
Collaborate with key partners to build innovative and creative security strategies
Ensure compliance with Global Standards and Global Programs
Work with otherSecurity Site Managers to improve security policies, standards, and practices and build a safe and secure environment for our employees and guests
Effectively handle client issues and concerns.
Experience in corporate or institutional Security/Safety related role
Demonstrated experience in the development of security procedures and processes
Understanding of Physical Security design specifications and standards
Communication, organizational and leadership skills
Detail-oriented and multitasking abilities
Demonstrated working knowledge of Workplace Incident Management, Emergency Response, Crisis Management, and Business Continuity
Project management skills and experience
Experience conducting investigations including criminal, human resources, and safety incidents
Experience with securitytechnologies including CCTV, Access Control, and Incident Management Systems
Proven track record in managing security operations and security personnel and delivering high quality, customer-oriented security programs
Bilingual (Spanish, Mandarin, Cantonese)