Position Responsibilities & Essential functions
. Scheduling client visits or virtual sessions with assigned client base.
. Fully functioning contributor to team, client outcomes, sales relationships and goals, team projects, coaching and mentoring of new team members.
. Leveraging PM’s structured action Item format for all visits and SalesForce.com for scheduling and reporting.
. Promoting additional CDK products and services with clients while partnering and communicating with Sales on all client activities.
. Sustaining relationships with client base through regular follow-up and expected site visit or virtual session frequency.
. Coordinating resolution of any outstanding technical CDK Product issues with Support or other appropriate sources.
. Completing accurate agendas and reports within the required timeframes and managing client records in Salesforce.
. Assist and provide direction to other Performance Management Consultants as needed.
Qualifications & Job Requirements
. 4 year college degree or equivalent experience.
. 3 plus years automotive retailexperience or twelve monthsexperience as Performance Management Consultant I or related position.
. Strong computer skills with current technical knowledge, i.e., proficiency w/MS Office (Excel/PP).
. Solid interpersonal and communication skills.
. Adhere to all Travel and Expense policies, submission of weekly expense reports, eTime sign-off deadlines, mandated training, and other policy requirements.