People Business PartnerWHAT YOU'LL DO: Role: CoolIT Systems is seeking a results-oriented People Business Partner to join our Calgary team.
The ideal candidate brings a minimum of 5 years of progressive HR experience, along with strong problem-solving, influencing, and collaboration skills, and the ability to manage multiple priorities in a fast-paced tech environment.
This role partners closely with leaders to support business objectives, provide strategic guidance on employee relations, and lead investigations with a focus on fair and compliant outcomes. It also leverages workforce metrics to inform decisions, supports performance management practices, and develops practical, scalable People & Culture solutions.
Responsibilities: - Build strong, trusted partnerships with leaders to understand business objectives, operational challenges, and People & Culture priorities.
- Serve as a strategic advisor to leaders on employee relations matters, including performance management, workplace conflict, disciplinary action, and applied policy guidance.
- Lead and support employee relations cases and investigations, ensuring fair, consistent, and legally compliant outcomes while balancing business needs and employee experience.
- Partner with operations leaders to use key workforce metrics (e.g., turnover, absenteeism, engagement trends) to support informed people decisions and identify emerging risks.
- Identify and resolve People & Culture challenges as the organization evolves, developing practical, scalable solutions aligned with operational realities.
- Partner with leaders to ensure effective application of performance management practices, including goal setting, feedback, development planning, and corrective action where required.
- Maintain accurate and compliant employee records within HRIS platforms (UKG, Deel), ensuring strict confidentiality and data integrity.
- Stay current on employment legislation, labor standards, and best practices, ensuring People & Culture practices remain compliant and aligned with business needs.
WHO YOU ARE: Basic Qualifications: - Post-secondary education in Human Resources, Business, or a related field.
- Minimum of 5 years of progressive HR experience, preferably in a business partner capacity.
- Strong working knowledge and practical application of applicable employment legislation, labour standards, and HR policies.
- Demonstrated experience across core HR generalist disciplines, including Employee and Labour Relations, Talent Management, Organizational Development, Compensation and Total Rewards, Wellness, and Disability Management.
- Proven ability to manage complex employee relations matters, including investigations, conflict resolution, performance management, and corrective action.
- Experience supporting workforce planning, organizational design, and business consultation in operational or fast-paced environments.
- Familiarity with HRIS platforms and comfort using system-generated reports to support people decisions.
- Working understanding of HR metrics and reporting to identify trends and support operational planning.
- Legally authorized to work in Canada without company sponsorship.
Preferred Qualifications:- Experience supporting client groups within a manufacturing, industrial, or production environment.
- Experience working in international or multi-jurisdictional environments.
- Experience with UKG or similar HRIS platforms.
- Experience using data visualization or reporting tools (e.g., Power BI).
- CPHR designation.
Skills:- Strong communication skills, both written and verbal.
- Sound problem-solving and critical-thinking skills, with the ability to assess issues and recommend practical solutions.
- Strong influencing and relationship-management skills.
- Proven ability to manage multiple priorities in a dynamic environment.
- Strong organizational and time-management skills.
WHY COOLIT?We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.
We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:
- Vacation and flex days, and paid company-wide shutdown during the holiday season.
- Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
- Dress for your day - in a casual yet professional environment.
- Retention rewards like "The Big Coffee Break" that reward tenure with additional vacation time and a monetary bonus.
- Company-funded RRSP contributions to support your long-term financial goals.
We thank every candidate in advance, however, only those selected for an interview will be contacted.
Successful candidates for this position will be required to undergo background checks including criminal records check and education.
