Patient Financial Services Director

Johns Hopkins Healthcare   •  

Saint Petersburg, FL

Industry: Healthcare


5 - 7 years

Posted 44 days ago

Requisition #: 181814
Location: Johns Hopkins All Children's Hospital, St. Petersburg, FL
Category: Finance
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Feb. 18, 2019

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

The Patient Financial Services Director is responsible for the development, direction, coordination and execution of the key revenue cycle operations for 425+ pediatric sub-specialists and advanced practice providers professional billing and collections and hospital facility inpatient and outpatient services. The position leads the transformation of our revenue cycle processes for both hospital and physician charge review, billing, claim edits, cash posting, credit balance, customer service, and physician coding. This position is responsible for ensuring compliance with all aspects of applicable regulations, payor billing and reimbursement practices and developing and maintaining policies and procedures. The Patient Financial Services director works closely with the physicians, institute leaders, and ambulatory operations to maximize the quality and efficiency of key revenue cycle operations.

Qualification desired are:

Bachelor's degree required

Minimum five years of management experience in large multispecialty physician and hospital/facility accounts receivable management.

Minimum of 2 years of experience developing and implementing billing and collection operational systems procedures and directing the management of the revenue cycle staff and operations.

Strong knowledge of patient accounting and billing systems and experience in maximizing system operations to improve workflows and reduce manual intervention.

Excellent computer skills with strong Excel skills (i.e. sorting, pivot tables, graphs, etc.) and other reporting/analytical tools, including presentation proficiencies.

Excellent customer service and customer satisfaction skills.

Lean Six Sigma Certification preferred

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.