Patient Access Representative II

Cynet Systems   •  

San Diego, CA

Industry: Healthcare


Less than 5 years

Posted 32 days ago

  by    Nina Mathews

We are looking for Patient Access Representative II for our client in San Diego, CA

Job Title: Patient Access Representative II

Job Location: San Diego, CA

Job Type: Contract 12 months

Job Description:

  • Department/Environment: Central Scheduling/Call Center
  • Shift: Day, 8:00 a.m. – 4:30 p.m. or 8:30 a.m. – 5:00 p.m.
  • The Patient Access Representative II secures and provides appropriate information to patient families and funding sources to register, schedule and/or obtain authorizations for inpatient, outpatient, and/or diagnostic services.
  • Demonstrate customer service skills to include ability to develop rapport with a variety of customers of all different socio-economic, cultural and economic groups both internally and externally.
  • Knowledge of basic functionality of personal computer.
  • Ability to type and perform data entry functions at a level needed to maintain productivity standards of area/dept.
  • General knowledge of medical terminology or 6 months demonstrated work experience in a healthcare setting; Knowledge of insurance verification, authorization and eligibility requirements for health insurance carriers; Epic knowledge; internet capability.

Job Requirements:

  • Preferred: Bilingual Spanish/English
  • High School diploma or equivalent.
  • Experience/general knowledge of managed care health plans; knowledge of scheduling, registration, billing and/or claims payment.
  • Minimum of two years of work experience in a health care setting and/or one year work experience in a specific dept. function; call center environment.

Must Haves:

  • At least 6 months medical office/ clinic experience
  • Medical Appointment Scheduling Experience Preferred
  • Medical Insurance Verification Experience Preferred
  • Ability to handled customer demands while using customer service skills to manage the call as appropriate
  • Inbound Call Center Experience Preferred but not required
  • Bi-lingual Spanish


Company Overview:

Cynet Health is a Staffing and Recruitment wing of Cynet Systems Inc. Established in October 2010 and incorporated in the State of Virginia, Cynet is one of the leading Staffing & Recruiting Service companies in the Washington DC Metro area. Headquartered in Ashburn, Virginia, we are a certified Small, Woman, and Minority Owned Business Enterprise, a recognized diversity supplier.

With over one hundred in house recruiting staff, Cynet Health caters to various hospitals, health & wellness centers, pharmacy, and medical facilities over 50 states across the United States.