Partner Manager

LivePerson   •  

New York, NY

Industry: Technology


5 - 7 years

Posted 158 days ago

This job is no longer available.

Liveperson is an expert based culture, built on the drive and passion of smart people! Our business is growing and we are looking for people like you!

LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, RBS and Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers.

Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact centre’s become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

The Partner Manager is responsible for managing relationships with key messaging distribution partners.

These partners include:

  • Google
  • Twilio
  • Facebook Messenger
  • Apple Business Chant
  • LINE
  • Others in development

In this role you will:

  • Achieving a volume of interactions on each Distribution channel
  • Managing joint sales and market development activities with Distribution partners
  • Developing and maintaining sales collateral for sales organization
  • Maintaining relationship with Distribution partners
  • Driving LivePerson agenda with Distribution partners
  • Maintaining current knowledge and knowledge bases on Distribution partner capability
  • Significant travel (twice a month possible)

You should be an expert in:

  • Minimum of five years experience in channel management, technical management or sales management
  • Excellent written and verbal communication skills
  • Excellent teamwork and leadership skills
  • Strong project management skills
  • Bachelor's degree

We care about you.
LivePerson works hard to create a positive employee experience. Your life outside of the office is important to us. We support our teams with great benefits, like pension plans, paid parental leave, and a competitive 28 days of paid time-off that enables our family to take the time they need to recharge.