Outside Sales Representative (OSR)

5 - 7 years experience  • 

Salary depends on experience
Posted on 03/20/18
Port Allen, LA
5 - 7 years experience
Salary depends on experience
Posted on 03/20/18

Essential Duties and Responsibilities (not all inclusive)

Individual must be able to perform the essential duties with or without reasonable accommodation.

  • Generate new business through analysis of assigned territory to identify new customers and markets;
  • Grow existing accounts through execution of a proactive sales plan with initiatives to include focus on lost & declining business in existing customer base;
  • Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation;
  • Deliver superior service through consultative sales, preparing quality presentation materials, conducting demonstrations, detailing products and cost savings, determining customer needs and requirements, and offering solutions;
  • Research and develop information on new projects;
  • Develop knowledge of customer accounts within assigned territory, to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis;
  • Negotiate with vendors and coordinate efforts with Supply Chain groups for best product prices;
  • Work with Branch/Regional management and National Accounts team to develop strategic territory business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth;
  • Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements in partnership with management and national account teams;
  • Identify and communicate work in process, threats, opportunities, and related market trends as appropriate;
  • Develop and continually improve product knowledge, pricing, and MRC Global systems, procedures, and strategy;
  • Aggressively respond to and meet sales opportunities by serving as the source for customers' required information, maintaining consistent contact with all customers in the assigned area of responsibility;
  • Develop customer retention strategies by consistently illustrating MRC Global's value proposition in conjunction with evolving customer needs;
  • Drive effective partnership with Branch team; communicate to deepen understanding of customer business processes, buying procedures, and expectations for service;
  • Attend branch meetings; Share information; Instill vision and create enthusiasm to achieve goals;
  • Partner with branch and otherinternal resources to investigate and resolve all customer complaints promptly. Evaluate source of problem and follow to resolution;
  • Perform related administrative functions in accordance with MRC Global procedures to include quotations, order placement, delivery confirmation, processing changes and returns, and responding to messages and inquiries;
  • Work with branch warehouse to achieve delivery performance goals, ensure orders are filled as promised, keeping customers informed of order status;
  • Advocate and engage in promotion and maintenance of safety initiatives;
  • Exercise care in all activities; demonstrate safety leadership; address and report workplace hazards, injuries, or illness immediately;
  • Carry out other duties within the scope, spirit, and purpose of the job;
  • Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.

 Position Requirements

Education, Experience & Ability Requirements

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

  • Undergraduatedegree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work;
  • Any combination of four or more years in customer service, inside sales and/or warehouse services in a position with increasing responsibility, to include demonstrated sales negotiation experience;
  • Demonstrated knowledge of PVF materials and ability to understand scope of services to include pricing, supply, and contract terms;
  • Demonstrated competence in the use of computers and software applications;
  • Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others in one to one or group situations;
  • Willingness and ability to be on call as needed to provide 24-hour service to customers;
  • Willingness and ability to travel within and outside branch service area, with occasional overnight stays;
  • Valid Driver’s license with the ability to meet the MRC Global vehicle policy.

Additional Qualifications

  • Must have the ability to provide documentation verifying legal work status;
  • Ability to read and speak the English language proficiently in order to communicate with others; to understand and interpret safety instructions; and to respond to inquiries;
  • Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

18-00055 

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