Outside Sales

KSS Enterprises  •  Grand Rapids, MI and 3 other locations

Less than 5 years experience  •  Chemicals

Salary depends on experience
Posted on 03/07/18 by Kayleen Shafer
KSS Enterprises
Grand Rapids, MI
Less than 5 years experience
Salary depends on experience
Posted on 03/07/18 Kayleen Shafer

SCOPE: To successfully differentiate our offerings of product, service and knowledge in order to create value over and above that offered by others in the marketplace.

ESSENTIAL DUTIES: include, but are not limited to the following.

Create sales volume that includes a commitment to make sales calls within the above territory on a daily basis to prospective customers, cold calls, as well as current customer base.

Providing service to accounts, which may entail working any hour during the day or night and on weekends. Must be reachable by management and customer base 24/7.

Responsible for completing the current reporting requirements (and any others adopted by KSS in the future) which are: Weekly Pre-planner, Daily Call Report and the 30/60 Day Report. These are to be submitted to the V.P. of Sales & Operations and the Branch Sales Team Leader (STL).

Provide training to customers: end users, management, etc. as needed and whenever needed.

Keeping customer files and records updated with appropriate contact names (salutation, first/last name, titles) phone/fax numbers, e-mail addresses, purchasing / pricing history.

Responsible for coordinating pricing and otherrequired details on orders to ensure they can be invoiced when shipped; Entering some orders and delivery of some orders.

Working closely with the Account Coordinator assigned to you to assist with coordination of quotations, order entry, etc.

Actively utilizing a time management system, and customer management system adopted by KSS.

Attending sales meetings and training seminars when available/as scheduled. Calling into the office on a routine basis to receive phone messages, messages from other employees, etc. Communicating as necessary via E-mail, voice mail, etc.

Non-selling time (outside of the normal business day of 8-5) should be used for writing orders, figuring bids, keeping files and E-mails current, and writing proposals.


1. Maintain home office

2. Become proficient in daily usage of KSS software programs.


CERTIFICATES, LICENSES, REGISTRATIONS: Valid Drivers License, good driving record. Adherence to Risk Management policy.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: Associate’s degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively and professionally before individual customers or employees of organization. Excellent communication skills, written and oral.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, divide; calculate margins and mark-up percentages.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER: Self motivated with a strong attention to detail, good time management skills; understanding deadlines. Ability to multi-task; take initiative with little direction on a daily basis COMPUTER SKILLS: Working/fluent knowledge of Microsoft Office products: Word, Excel, Power Point, Access, Act , data entry and any future software adopted by KSS.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is required to sit, stand; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 75-100 pounds, and occasionally lift and/or move more than 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Possible use of power tools such as drills and screwdrivers, and other hand tools; handling of batteries, chargers, motors, etc. Operating floor equipment such as buffers, auto scrubbers, vacuums, carpet extractors, dispensing systems, kitchen equipment, etc., and operation of KSS trailer.

TOOLS AND EQUIPMENT USED: Computers, word processor, printers, calculator, fax machine, voice mail, phone system, bank card machine, copy machine. Conference calling equipment, Current software such as: Microsoft Word/Office, Windows, industry specific software for order entry, inventory pricing, sales figures, margins, etc., and any other software that KSS adopts in the future.

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