Outcomes and Performance Manager

Community Health Network   •  

Indianapolis, IN

Industry: Healthcare


Less than 5 years

Posted 153 days ago

This job is no longer available.

Job Location
The Outcomes and Performance Manager is located in Indianapolis, Indiana.

Job Duties

  • The Outcomes and Performance Manager leads multidisciplinary teams to support the strategic goals of Community Health Network
  • Demonstrates The Way We Improve, with improvement methodology to reduce unnecessary clinical variation while supporting clinical and non-clinical team members in cultivating positive patient experiences, leading by appropriate care, and driving outcomes
  • Engages interdisciplinary teams in standardization of practices
  • Promotes compliance with regulatory standards and works with teams to develop practices that are relevant and compliant
  • Facilitates project teams as well as organizational department efforts to improve systems and process within CHNw


  • Three (3) years of healthcare experiencerequired
  • Five (5) to ten (10) years in a clinical capacity preferred or relevant experience in non-clinical position
  • Demonstrated knowledge of performance improvement and/or project management experiencerequired


  • Bachelor’s Degree in healthcare field required
  • Master’s degreepreferred or clinical experience commensurate with advanced degree
  • ASQ Black Belt certification required within 2 years
  • PMP preferred or PMP eligible within six (6) months of hire


  • Knowledge of and ability to apply quality/performance improvement philosophy, principles and technology
  • Ability to analyze complex data sets, utilizing clinical criteria resulting from database queries, in order to identify patterns and trends
  • Self-directed, strong self-awareness and is confident in addressing difficult discussions
  • Oriented to detail, takes initiative
  • Proficient in computerized databases, spreadsheets and other software programs
  • Possess knowledge of Quality Improvement functions
  • Microsoft Office (Excel, PowerPoint, Word, Visio)
  • General knowledge and experience in project management
  • Excellent communication, relationship, and analytical skills
  • Adaptable to complex team environments, ability to facilitate and educate teams
  • Strong presentation skills