Prioritize company training delivery needs, develop deployment strategy and align key resources, with a strong emphasis on leveraging learning technology.
Manage and administer Learning Management Systems for the company including PureSafety and Learning Enterprise. Manage the rollout of e-learning including developing action plans, preparing system and cost specification, directing installation and upgrades, and training onsite personnel in system operations and administrations.
Develop, track and reportbudget and training costs; Compile data and analyzes past and current year training requirements to prepare budgets and justify funds requested.
Analyze training forecasts to project training requirements to meet workforce e-learning and leadership development needs.
Work with leadership team to analyze career path and designs training programs to meet employee career development needs as well as basic core training programs. Develop and guide effective 'transfer of learning' methods as a part of all training and OD initiatives.
Establish training measures and reporting processes regarding training effectiveness; recommend and implement enhancements, changes, or modifications to current training processes thru analysis which substantiates increased training operating efficiency, satisfaction and profitability. Conduct research, ROI analysis, and impact of existing training programs.
Advocate for process and program improvements; Champion for system-wide change that leads to meaningful results and organization effectiveness.
Manage and facilitate all facets of the Leadership Training Programs to include: content development, enrollment process, logistics, and follow-up to ensure successful execution of the program; Research and test new strategies, tools, and resources to reinforce and support corporate-wide learning and organizational development initiatives. Keeps abreast of organizational development breakthroughs, resources, and tools.
Manage vendor relationships to obtain best pricing for L&D programs and tools that address L&OD initiatives and falls within budget criteria. Review vendor performance and provide feedback to ensure high quality vendor results.
Lead change management for the company through implementation of change management tools and processes. Provide guidance to L&OD team and to division and functional leaders in the implementation of social change management associated with large-scale company change initiatives.
Manage, administer, and maintain the corporate-wide Learning Management System (LMS) and the Learning Enterprise (PeopleSoft). Develop e-learning content and storyboards for new courses required by business needs, operational change, and compliance regulations. Keep abreast of any new regulatory/compliance requirements and company best practices that need to be incorporated into the e-Learning modules; ensures data integrity of the system.
Conduct needs assessment and analysis that ensure core competencies are being met. Develop specialized workshops in tune with organization/division development needs; produce training materials that support address learning objectives.
Manage the Company University and L&OD web site on the organization's Intranet to ensure information is current and accurate.
Partner with L&OD Director in preparing company leaders and HR team in talent review and succession planning tools, processes, and calibration discussions.
Monitor and maintain and coordinate certification efforts to ensure certification training compliance requirements are met.
Contribute to internal communication efforts such as: startups, newsletter "Merit Magazine" articles, open enrollment, teammate surveys, policy changes, etc. to ensure consistency in message and delivery.
Partner with HR/OTS at new divisions to lead training and orientations programs as part of division/center start-up. Ensure field training materials/tools such as: job books, supervisor's roadmap, and best practices are provided as a part of the start-up training process.
Bachelor's Degree in business, Education, LD/OD, Communication or related field.
5+ years' experience leading and managing direct report staff, preferably in a training role.
Have a thorough knowledge of adult learning techniques, best practice in training design and delivery, and blended learning methodologies essential.
Advanced facilitation skills and proficient in platform training skills.
Strong knowledge of basic organizational development and adult learning theories skills and tools.
Thorough knowledge and understanding in all aspects of industry standard training measurement levels, process, and tools.
5+ year implementing e-learning strategies and proficiency in working within a Learning Management System; Expertise in training technology tools and training systems integration.
Ability to develop training, leadership and organizational development strategies that will elevate teammate performance with ability to articulate those strategies to Senior Leaders.
Project management, risk assessment and resource management, with proven ability to connect training initiatives to business strategy.
Proven ability to manage multiple priorities in a dynamic environment and organize complex information.
Proficiency in Microsoft office software: Word, Excel, PowerPoint, and others as required.
Ability to identify and work through problems and conflicting issues in a clear and diplomatic manner.
Focused ability to review and interpret detail data, numbers, and policies.
Ability to manage multiple training or projects simultaneously.
Strong feedback and coaching skills.
Must have enterprise project management experience.