Operations Manager

Service Partners   •  

Fresno, CA

Industry: Manufacturing

  •  

Less than 5 years

Posted 79 days ago

Tracking Code 2787-224Job Description

The Operations Manager is a member of the leadership team for multiple branch locations. This position is directly responsible for the overall management and supervision of the Service and Distribution operations in multiple branches, including all aspects of the current operations and future planning to assure acceptable safety, quality, performance and fiscal requirements and goals are achieved. Assists and develops direct reports to achieve desired results.

  • Ensures proper orientations, training, development, compensation and working conditions are present.
  • Responsible for assigned department functions and all associated personnel
  • Responsible to appropriately staff and schedule departmental personnel to ensure work requirements are met while minimizing costs
  • Responsible for planning departmental operations by establishing priorities and sequences for performance of job tasks
  • Develops or revises standard operational and working practices and observes workers to ensure compliance with standards
  • Observes and coaches personnel on work related issues
  • Ensures personnel adhere to Company policies and procedures, plant wide safety rules and employee rules of conduct
  • Responsible for: developing people; improving processes; reducing costs; quality monitoring and improvements; superior customer service; and on-time delivery
  • Incorporates Service Partners vision and values into day-to-day activities and behaviors; guides and motivates others to remain committed to the Service Partners
  • Responsible for interviewing, hiring, training, terminating, disciplining and coaching employees
  • Able to motivate employees to achieve results. Must be an effective communicator, capable of teaching and generating results while enhancing the Service Partners work environment and supporting the Company philosophy
  • Interacting with customers to ensure highest quality service possible is delivered
  • Develops or revises standard operational and working practices and observes workers to ensure compliance with standards
  • Prepares and conducts training and informational presentations on improvement opportunities
  • Adhere to safety policies and procedures related to all facets of job


The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned or duties may change based on business needs.

LEVEL OF SUPERVISION:

  • Supervises Service and Distribution Departments and all associated personnel in multiple branch locations.


Required Skills

  • Ability to read, analyze, and interpret financial reports and legal documents
  • Sense of urgency and self-motivation; ability to work independently
  • Ability to motivate employees to achieve results
  • Ability to work under pressure and meet deadlines
  • Computer literacy with ability to learn new computer software programs
  • Excellent written and oral communication skills; ability to present to senior management
  • Attention to detail with strong organizational skills


Required Experience

  • Bachelors Degree in Business or related field required
  • Requires three (3) to five (5) years related experience and progressive management with emphasis in effective communication and team building
  • Strong continuous improvement experience

 

 

TopBuild Corp is an equal opportunity employer. EOE Protected Veterans/Disability