Operations Manager


Newark, NJ

5 - 7 years

Posted 157 days ago

  by    Mason Ingling

This job is no longer available.

Oversee all operations functions related to underwriting and claims involving Disability, Accidental Death, Bodily Injury and similar risk coverage products.




*** Supervisory responsibilities to include planning staffing requirements, interviewing candidates and making hiring decisions, managing workflows, conducting performance reviews, providing ongoing feedback, managing disciplinary actions, overseeing salary administration, and providing development opportunities.


*** Review turn time results, error ratios, and improvement opportunities in service or procedures with staff.


*** Monitor processes and identify training needs for subordinates and the broader organization.


*** Drive organizational flexibility through cross-training objectives.


*** Oversee all areas of production, and monitor and control expenses.


*** Oversee audits and compliance reviews and lead improvements.


*** Drive problem-solving activities to ensure high quality, low cost products and meet turn time service level expectations.


*** Establish and track metrics by using reporting tools to track transactions from open order to commitment delivery.


***Work with management regarding financials, providing input and information.


*** Strengthen relationships with current vendors to improve processes, cost reduction, and requests, quality, and communication tracking.


Top compensation package includes executive perquisites, Preferred Provider Organization (PPO) health insurance, comprehensive dental, company matched investment and retirement funds, flexible spending account including dependent care, continuing education programs, and more!


Please reference #37982163 when responding.Education Requirements: Bachelor DegreeMinimum Experience Requirements: 5-10 yearsJob City Location: NewarkJob State Location: NJJob Country Location: USA

$100K - $160K