Owens & Minor

Operations Manager 9am Start

Owens & Minor$90K — $95K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 9+ years in supply chain or warehouse operations, ideally in healthcare/medical sector
  • Supervisory or leadership experience preferred
  • Strong planning, communication, and organizational skills
  • Proven team and project management capabilities
  • Education or experience that meets qualifications required

Responsibilities

  • Direct operations and team within the Distribution Center (DC)
  • Provide feedback and coaching to Operations Supervisors
  • Execute initiatives to improve DC metrics for financial performance
  • Review and approve DC expenses and make capital recommendations
  • Achieve Key Performance Indicators in Safety, Quality, and Productivity
  • Resolve customer service issues related to deliveries and quality
  • Implement new customer conversion strategies for the DC
  • Ensure adherence to SOPs and regulatory compliance

Benefits

  • Monday to Friday schedule, with some flexibility needed
  • Eligibility for an annual incentive bonus up to 10%
  • Opportunity to shape initiatives that improve operational metrics
  • Diverse responsibilities across multiple functions and teams
  • Mentorship and development of team members in the distribution center
Full Job Description

The anticipated salary range is $90,000.00 to $95,000.00, plus annual incentive bonus of up to 10%. Actual compensation offered may vary based on job related factors such as experience, skills, education and location. For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.

Shift: Monday Friday, 9am - 5:30pm (Occasional need to work longer) (shift runs 10 hours must be available for Supervisor after shift via email/text.

JOB SUMMARY:

Coordinates and leads Distribution Center operations activities, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.

CORE RESPONSIBILITIES:

  • Directs all Operations activities and teammates within the Distribution Center (DC).

  • Provides proactive feedback to Operations Supervisors, initiating management coaching, teammate performance feedback, supervisory performance feedback, and corrective actions where needed.

  • Works with Operations leadership to develop and execute initiatives to improve DC metrics that drive financial performance.

  • Reviews and approves appropriate DC or functions99 expenses and makes capital recommendations where appropriate.

  • Leads the achievement of DC or functional Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.

  • Oversee all customer service for the DC or functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, and Corporate Operations as needed.

  • Implements the conversion of new customers at the DC to ensure successful implementation of new business.

  • Enforces DC adherence to company developed SOP99s / WI99s for warehouse management and transportation.

  • Monitors and reports performance of DC or functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.

  • Oversee DC or functions99 succession planning, identifying, attracting, developing, coaching, and retaining talent.

  • Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC which is required by licensing and compliance laws / regulations.

QUALIFYING EXPERIENCE:

  • 9 or more years of professional supply chain or warehouse operations experience, preferably within the healthcare/medical/medical device industry

  • Previous supervisory, leadership, planning, communication, organization, and people motivation experience highly preferred

  • Or any combination of relevant education and experience to meet the above requirements

KNOWLEDGE, SKILLS, & ABILITIES:

  • In depth knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.

  • Ability to work fast and effectively within a matrix environment.

  • Demonstrated leadership and people management skills with an ability to lead, coach and mentor all levels of teammates.

  • Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.

  • Exceptional customer relationship skills.

  • Excellent communication skills (written and orally), and interpersonal skills with an ability to influence senior level management.

  • Excellent planning and organizational skills with demonstrated ability to direct large complex initiatives across a broad network and ensure completion.

  • Proven ability to analyze and conclude; ability to apply Continuous Improvement methodologies and to standardize processes across multiple sites and functions.

  • Ability to lead and drive change among peers and direct reports.

#LI-TR1

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

About Owens & Minor

Owens & Minor, Inc. (NYSE: OMI) is a global healthcare solutions company that incorporates product manufacturing, distribution support and innovative technology services to deliver significant and sustained value across the breadth of the industry – from acute care to patients in their home. Aligned to its Mission of Empowering Our Customers to Advance HealthcareTM, more than 15,000 global teammates serve over 4,000 healthcare industry customers. A vertically-integrated, predominantly Americas-based footprint enables Owens & Minor to reliably supply its self-manufactured surgical and PPE products.

Owens & Minor Careers

Join the dynamic team at Owens & Minor, a leading global healthcare solutions company. With a rich history and a vibrant culture of innovation and leadership, there has never been a better time to explore job opportunities with us. Work You’ll Do At Owens & Minor, we empower our team to drive the healthcare industry forward through cutting-edge solutions and unparalleled client service. Our commitment to diversity and professional growth makes Owens & Minor not just a workplace but a place to build a meaningful career. Transform the Healthcare Industry Join our team to help healthcare organizations operate more efficiently and effectively using our innovative supply chain solutions. At Owens & Minor, you will work alongside industry experts dedicated to improving patient outcomes and reducing healthcare costs. Lead with Us Step into a role that harnesses your skills and passion for leadership. Owens & Minor is uniquely positioned at the intersection of healthcare solutions and technological innovation, providing a platform for professional growth and industry leadership. Collaborate with Experts Become part of a global team that values collaboration and diversity. Our network of professionals spans across continents, all working together to make a significant impact in healthcare. With over 15,000 dedicated team members, your potential for networking and professional development is expansive. Owens & Minor Jobs and Internship Programs We offer a range of career and internship opportunities designed to attract the best and brightest. Whether you're a seasoned professional or a recent graduate, Owens & Minor provides the tools and training to take your career to the next level. Innovate with Us Engage in work that challenges and fulfills you. Owens & Minor is at the forefront of healthcare innovation, constantly seeking better ways to serve our clients through advanced technology and strategic insights. Be Part of Our Culture Experience a culture that promotes career growth and supports your personal and professional development. Owens & Minor is committed to offering benefits that enhance your life and work, including comprehensive health benefits, diversity training, and flexible working arrangements. Future-Proof Your Career With Owens & Minor, the path to success is filled with opportunities to advance. Our supportive environment is designed to cultivate your talents through ongoing training and leadership programs. Explore Discover how Owens & Minor is revolutionizing healthcare: - Implementing advanced distribution strategies to enhance supply chain efficiency. - Leveraging data analytics to predict healthcare trends and improve client service. The Owens & Minor Difference Our combined expertise in healthcare solutions and our commitment to innovation and diversity make Owens & Minor a leader in the industry. Clients and healthcare providers trust Owens & Minor to deliver operational excellence and drive transformative outcomes. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. SEARCH OWENS & MINOR JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Owens & Minor.
Learn more about Owens & Minor
Size
6,900 employees
Market Cap
$1.4 billion
Industry
Net Income
$29.8 million
Founded
1882
5 Year Trend
+0.1%
Revenue
$8.4 billion
NASDAQ

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