Operations Director

CHG Healthcare   •  

Boca Raton, FL

Industry: Patient Care

  •  

5 - 7 years

Posted 270 days ago

This job is no longer available.

  • Responsible for overseeing multiple business partner departments including, but not limited to, credentialing, clinical quality assurance, and housing
  • Ensure that the company’s screening, retention, evaluation and review processes are aligned to promote clinical excellence and a high standard of patient care
  • Collaboratively develop strategies and best practices that support the division’s growth and service initiatives
  • Lead the development and execution of ongoing staffing plans inclusive of recruiting, hiring, training and development
  • Create and execute department initiatives and goals related to client and provider customer service, interdepartmental cooperation, and internal employee engagement
  • Present strategies, progress toward goals, and updates on department initiatives in meetings
  • Provide leadership, coaching, and support to the department managers in order to achieve your team goals and initiatives
  • Apply creative vision to connect the needs of client facilities and health care providers with the services of the company – consistently following current practices and regulations and pro-actively striving to produce complementary programs as they are needed
  • Use continuous improvement techniques to yield process efficiencies
  • Create and maintain positive inter-departmental communication
  • Champion change management related to department initiatives through effective communication, driving projects to completion, and measuring outcomes to reward desired performance
  • Conduct weekly one-on-one meetings with direct reports to; assess progress and results, guide future performance, and partner to overcome obstacles
  • Assist with the policies and procedures for JCAHO process review
  • Partner with corporate quality assurance teams to maintain high professional standards
  • Coordinate and manage vendor relationships within the credentialing and housing teams

What You'll Bring

  • Effective sales skills, business planning and profit/loss analysis
  • Outstanding leadership and motivational skills
  • Ability to translate market knowledge into strategies that will grow the business
  • Excellent organizational, prioritization, and problem solving skills
  • At least 5 years of experience in leading people and 2 of these years leading leaders
  • At least 5 years of staffing experience
  • Excellent interpersonal and leadership skills
  • Professional level of written and oral communication skills
  • Ability to multitask and meet deadlines
  • Very detail oriented and analytical
  • College degree, Master’s degree preferred

What We Offer

  • Competitive pay + bonus
  • Comprehensive training - we are Hall of Fame members among the world’s top training organizations
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Retirement planning and savings options
  • Tuition assistance
  • On-site health center
  • On-site gym
  • Ability to make an impact in the communities we serve
  • 2018-3755