Operational Risk Consultant 5

Wells Fargo   •  

Phoenix, AZ

Industry: Finance & Insurance


11 - 15 years

Posted 38 days ago

Job Description

At Wells Fargo, we want to satisfy our customers� financial needs and help them succeed financially. We�re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you�ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

This position is within the Wholesale Control (WC) organization and a part of the Business Control Management team. This role will manage risk and controls for the lines of business within the Wholesale Operations teams that is a part of the Wholesale Chief Operation Office (WCOO). The WCOO is responsible for Wholesale strategy, business solutions, data & analytics, administration and operations as Wholesale Banking looks to transform its infrastructure, systems, and processes to be more efficient, simple, and consistent. Wholesale Operations supports areas such as Commercial and Industrial Operations, Commercial Capital Operations, and Pre/Post-Closing Operations.

The Business Control Consultant will work with the designated lines of business (LOBs) to implement and execute the required risk controls in an effective, sustainable manner and help identify, escalate and proactively manage risks in the LOBs.

Individual Responsibilities

  • Develop a strong working knowledge of the designated LOBs and the key risk controls that apply to these LOBs.
  • Serve as the primary day-to-day coverage officers for the LOBs with proven knowledge of products, services, processes, systems and customers in these LOBs.
  • Continuously engage in discussions with LOB partners on strategy, industry trends, organizational changes, and new/modified markets, systems, products and services, to determine impact and identify and remediate risk control issues across all risk types.
  • Collaborate with, guide and counsel Risk Control and LOB partners on control design and implementation to mitigate risks.
  • Collaborate with, guide, and counsel LOB process and control owners on identifying where controls reside, managing control changes and evaluating effectiveness.
  • Collaborate with, guide, and counsel LOB partners on matters relating to the implementation of corporate policies and Wholesale requirements.
  • Help ensure proper LOB profiles of applicable regulations and associated controls as well as residual risks and compensating controls are maintained and continuously updated in appropriate systems of record on an ongoing basis.
  • Responsible for monitoring risk-based programs for a specific business in order to identify, assess and mitigate risk that arises.
  • Works with the business units and provides risk expertise and consulting for projects and initiatives.
  • May evaluate the adequacy and effectiveness of policies, procedures, processes, systems and internal controls, analyze business and/or system changes to determine impact; identify risk issues and may participate in the development of risk ratings.
  • Consults with business to develop corrective action plans and effectively manages change.
  • Reports findings and develops business cases to influence executive management or management committee member/head of business on the need for controls to mitigate risk.
  • Leads project/virtual teams and mentors lower level staff.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit�s risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization

Other Desired Qualifications

  • Wholesale Operations process knowledge
  • Cross functional understanding of risk and controls (e.g. market, credit, finance, compliance, operations)
  • Experience with enterprise risk frameworks and related processes
  • Strong management reporting skills, ability to translate data into actionable information
  • Ability to effectively multi-task and successfully work on several unrelated projects at the same time as well as adapt to changing and competing priorities
  • Wholesale Banking (MMB, BBG, CRE, Corporate, WFEF or WFCC Credit, Operations and/or Risk experience

Job Expectations

  • Ability to travel up to 10% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.