Online Services Developer

Salary depends on experience
Posted on 06/22/18
Virtual / Travel
Hospitality & Recreation
Salary depends on experience
Posted on 06/22/18

Description

Duties and Responsibilities:

  • Builds customer sites for the online booking tools. Necessary site administration duties, such as, system enhancements that are released, reconfigurations, and troubleshooting system errors.
  • Develops and coordinates webinars and Concur demos to walk client through the online booking tool including: monthly training demos, new client demos, current client demos, new enhancement, etc..
  • Works with sales team on new clients wanting to purchase tool and setting up clients on online booking tools. Daily Emails: deleting/adding profiles for current customer sites, updating profiles, adding hotel/car/air discounts to profiles. Customer request to add in air contracts and hotels.
  • Updates customer sites with new Concur enhancements and products.
  • Testing new sites.
  • Other duties as assigned.

Skills/Experience Required:

  • Worldspan, Sabre
  • Concur Travel
  • MSOffice: Word, Excel
  • Positive attitude
  • Customer Service
  • Excellent communication skills – telephone and email
  • Organized
  • Detail oriented
  • Self-motivated
  • Professional image
  • Team player
  • Flexible
  • Multiple GDS is a plus
  • Regular and dependable attendance and punctuality is required

Physical Requirements:

  • Sedentary work. Exerting up to 10 pounds of force occasionally and/ or negligible amount of force frequently or constantly to lift, carry, push or otherwise move objects. Sedentary work involves sitting most of the time.
  • Job requires employee to sit for extended periods of time without being able to leave the work area.
  • Repetitive motion, substantial movements (motions) of the wrists, hands, and/ or fingers.
  • Typing or otherwise working primarily with fingers.
  • Must be able to comprehend instructions, interpret documents, and apply abstract principles to a wide range of complex tasks.
  • Ability to understand the meanings of words and effectively respond, analyze information and write reports, and comprehend complex issues and communicate effectively to diverse groups. 
  • Job requires employee to preform basic arithmetic accurately and compute rates and percentages.
  • Must be able to communicate effectively and professionally (verbally and in writing) as appropriate for the needs of the audience.

Code: 780

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