Online Learning Facilitator

Rosetta Stone   •  

Dallas, TX

Industry: Technology


5 - 7 years

Posted 73 days ago

This job is no longer available.

Online Learning Facilitator

Customer Success Chicago, Illinois Dallas, Texas Tucson, Arizona Oklahoma City, Oklahoma Little Rock, Arkansas



Position at Lexia

We Are Lexia Learning

We are Lexia Learning, a Rosetta Stone company. As one of the best-known and most highly respected reading-technology companies in the world, we are dedicated to empowering literacy educators and students through personalized learning and adaptive assessment. Lexia currently helps over 2.5 million K–12 students learn to read and we are looking for passionate, talented individuals to join our mission-driven team.

Our Customer Success team is seeking an experienced Online Learning Facilitator to deliver impactful and engaging live online professional learning sessions to our customers. In addition, this person will be responsible for articulating best practices around Live Online facilitation and updating the current internaltraining program to reflect those. Online Learning Facilitator will be involved in internal training held three to four times a year and will be instrumental to certifying others within customer success team with online facilitation of learning.


  • Facilitate virtual professional learning sessions for our educators across the country
  • Participate in onboarding and ongoing internal training of our product
  • Work collaboratively with the Director of Professional Facilitators to ensure the delivery of successful, engaging and impactful learning experiences
  • Collaborate with implementation managers to understand the intention behind each session and customize as needed
  • Collaborate and advise the Learning and Development team as they develop materials for live online use
  • Review survey data and apply the feedback toward professional growth
  • Complete post learning experience report within specified time frames
  • Enhance the existing live online internal training program by adding additional tasks/information and actively coaching those going through the training
  • Facilitate quarterly calls with other live online facilitators to share best practices
  • Stay abreast of latest in the area of Live Online delivery and share those with others within our organization.

Initiative: You take initiative in bringing innovative live online facilitation methods to our group.

Accountability: You are accountable for delivery impactful and engaging learning session each time.

Adaptability: You are adaptable to able to change your approach as needed based on customer’s needs.

Collaboration: You collaborate with colleagues on the Customer Success Team to elevate our practice around Live Online facilitation.

All About You

  • Bachelor's degree in education required. Master’s degree preferred.
  • At least 5 years experience delivering Live Online sessions
  • Superior facilitation, active engagement and presentation skills in an online setting
  • Strong ability to motivate k-12 educators, read the audience and manage time in a virtual learning setting
  • Familiarity with adult learning required
  • Certification in online facilitation preferred
  • Literacy background prefered
  • Expert level familiarity with online learning tools such as WebEx
  • Exceptional written and verbal communication skills
  • Flexibility with delivering learning sessions early in the morning and late in the evening
  • Organized and ability to multitask

At Rosetta Stone we speak, learn, and interact differently, we embrace and thrive on these differences! We deeply benefit from the diversity that each individual has to offer. We are dedicated to fostering a culture that celebrates unique backgrounds, ideas and experiences. Rosetta Stone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, pregnancy, veteran status or any other status protected by federal, state or local laws.