ONBASE Document Management Project Manager

Confidential Company  •  New York, NY

Information Services

Salary depends on experience
Posted on 08/04/17 by Ritesh Chudasama
New York, NY
Information Services
Salary depends on experience
Posted on 08/04/17 by Ritesh Chudasama

The Document Management Project Manager performs a variety of document control functions using an electronic document management system

Essential Functions:

  • Respond to internal business user requests for assistance with basic issues related to line of business systems
  • Troubleshoot and resolve issues in a timely manner with oversight/coordination with business user team members
  • Maintain system accounts to include account creation, account changes, and account deletion, upgrades, and server patching
  • Update system to fix defects or to complete minor enhancement requests
  • Assists with the maintenance of OnBase environment servers and performance of upgrades
  • Test changes to business applications and ensure performance is as designed; work with team members to resolve any issues
  • Provide regular and frequent communication to requestors of assigned work order; ensure requestor is fully advised as to the progress or delay of their work order
  • Compose internal documentation that reflects changes made to the application, with direct oversight from team members
  • Safeguard the security, integrity, and confidentially of internal systems and data
  • Grow knowledge and be aware of best practices and market trends
  • Grow knowledge of business processes managed by the system

Skills:

  • Knowledge of principles applied in supporting applications
  • Knowledge of principles applied in server administration
  • Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
  • Able to effectively communicate technical concepts to both technical and non-technical people
  • Organized and experienced at successfully multi-tasking
  • Able to thrive in a fast paced, deadline driven environment
  • Solid collaboration skills, applied successfully within team as well as with other areas
  • Driven to learn and stay current professionally
  • Able to thoroughly investigate situations or issues to get appropriate information for effective problem resolution
  • Able to lift and move up to 50 pounds.
  • Able to read, write and follow basic English instructions.
  • Able to work withothers in team atmosphere with minimal supervision.

Experience:

  • Client hardware capture device (scanners, tablets, input and other capture devices) experience is preferred
  • Experience in system administration, data governance

Education:

  • Bachelor's degree in related field, such as Management Information Systems, Information Technology or Computer Science
  • One or more Hyland OnBase certifications are strongly preferred (OnBase Ver. 13 or higher)
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