Office Manager

  •  

Dearborn, MI

Industry: Healthcare

  •  

Not Specified years

Posted 29 days ago

  by    Reena Palma

This job is no longer available.

Overview


The Physical Therapy Private Practice Business Manager is responsible for coordinating and directing the non-clinical operations of the Clinic and ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to Clinical Director/Practice Owner and data entry functions are operating effectively and efficiently.


Additional Details


Essential Functions


  • Comprises of end to end management of practice helping the doctor streamline all aspects of medical office operations including billing, coding and collections, appointment scheduling, and medical records maintenance.
  • Proficient with all aspects of data entry in operating systems as applicable, and Microsoft Office Suite including but not limited to Microsoft Excel, Word, and Outlook.
  • Maintains office/branch manuals as needed; i.e. administrative binder.
  • Responsible for the ordering of medical supplies and office supplies.
  • Responsible for submitting invoices as per policy timelines.
  • Performs technical billing audits per policy and follow-up with corrections.
  • Responsible for clerical functions in agency related to filing, work flow, etc.
  • Assures that all telephone traffic is managed in a professional, customer service oriented manner and is relayed to the appropriate people.
  • Responsible for customer service training for clerical and administrative support staff.
  • Participates in Performance Improvement Plan and processes.
  • Responsible for completion and tracking of PAFs (personnel action forms) references, health screenings, criminal background checks, and drug screens for new hires and existing staff if applicable.
  • Ensures completion and ongoing maintenance of HR/medical files for all Clinic's employees and contract staff. (Ex. Primary Source license verification)
  • Responsible for coordination of Personal Emergency Response Program including but not limited to: scheduling, deployment, cleaning, inventory management, and training of staff.
  • Responsible for the procurement of goods and services of the facility (ex. medical supplies, office supplies, and contracted services) within budgeted guidelines.
  • Responsible for monthly inventory of medical supplies.
  • Responsible for the annual distribution of physician satisfaction surveys.
  • Responsible for the timely evaluation of clerical support staff in conjunction with the Clinical Director.
  • Responsible for the day-to-day coordination, timely completion (reporting) and troubleshooting of all training and development activities i.e. new hire orientation, new to role training, and ongoing training and development
  • Assumes an active role in the coordination, facilitation, tracking and reporting of professional development of staff, ongoing skill development, and other mentoring activities.
  • Responsible for maintaining an office environment that fosters the professional growth and development of staff
  • Responsible for proficiency in and timely completion of the Business Manager Task List.
  • Coordinates outgoing and incoming mail for agency.
  • Assists with administrative duties related to the Human Resources department, including expediting recruitment advertisements, processing applications, and maintaining misc. databases.
  • Assists in the processing of paperwork related to injury and accident logs.
  • Any other duties as assigned.


Salary

$80K