The Nurse Director is accountable for the delivery of consistent, high quality patient care, promoting the development and satisfaction of nursing and support staff, providing operating efficiencies and ensuring compliance with hospital and regulatory policies and standards of practice.
This role is an essential leadership position in the department and greater hospital organization encompassing patient centered care, personnel management, practice development and development of collaborative and team partnerships within interdisciplinary practices/modalities throughout the Department of Radiology and all MGH departments and committees.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Provides an environment for effective patient-centered nursing care.
1.1. Responsible for high quality care with positive patient outcomes.
1.2. Responsible for implementing and evaluating approved policies, procedures and standards of care necessary for the coordination and delivery of excellent patient-centered care.
1.3. Collaborates with the registered nurse, physician, other clinical professionals, administrative professionals and support personnel to plan the delivery of care within the department.
1.4. Promotes an environment that is sensitive to the culturally diverse needs of patients and employees.
1.5. Evaluates the outcomes of patient care; utilizing patient satisfaction results to recommend and implement process improvements that promote enhanced outcomes for patients.
1.6. Promote and facilitate placement and progression of Radiology staff nurses within the clinical recognition program.
1.7. Actively participates on committees for ongoing development of nursing practice.
1.8. Responsible for direct clinical nursing practice; preserves the integrity of provider/patient relationship.
2. Personnel Management
2.1. Interviews, hires, and evaluates unit based staff.
2.2. Manages and supervises direct patient care providers, assistive and support personnel on the patient care unit.
2.3. Promotes the development of patient care teams engaging unit based staff in decision -making process.
2.4. Delegates responsibility and authority to appropriate staff.
2.5. Implements corrective action in accordance with hospital policy.
2.6. Collaborates with nursing and hospital educational resources to facilitate learning experiences for staff and students assigned to the unit.
2.7. Maintains confidentiality, as appropriate, related to personnel management issues.
3.1. Accountable for applying the unit budget and meeting financial targets; uses data to evaluate to balance resource expenditures with workload.
3.2. Seeks and acts upon patient, family and staff feedback and initiates appropriate action.
3.3. Promotes, develops and evaluates processes and systems for patient care; advocates for resources and systems improvements when necessary.
3.4. Accountable for compliance with hospital and regulatory standards.
3.5. Negotiates interdepartmental resources, communicates and plans with departmental leadership and the Department of Nursing to ensure consistency in providing a standard level of support and safe practice within the department.
4. Operations Management
4.1. Maintains a safe environment for patient/staff.
4.2. Directs day-to-day activities of unit based staff.
4.3. Reviews the appropriate use of equipment, supplies, and physical facilities; holds staff accountable for safe and efficient practice.
4.4. Participates in planning and carrying out to completion projects to improve the physical environment.
5.1. Forms partnerships with department heads, physician leaders and other disciplines within Radiology and throughout MGH.
6. Leads and/or participates in performance improvement activities.
6.1. Continually evaluates quality and safety performance, identifies improvement opportunities, and plans and implements programs for improvement.
6.2. Seeks collaboration with other practices and departments within the hospital and community to achieve positive outcomes for patients.
7. Professional Development
7.1. Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/ practice development
7.2. Identifies learning needs and goals on a regular basis and designs a plan to meet them.
7.3. Maintains necessary clinical and managerial skills through continuing education clinical practice.
7.4. Establishes self as a resource in areas within the Department of Radiology and all areas of the hospital where expertise may be needed.
7.5. Participates in Radiology, MGH Department of Nursing/Nurse Director and Procedural Services leadership groups including multidisciplinary departmental and institutional committees.
7.6. Collaborates with leadership in identification of current and future service needs and shares responsibility for meeting these needs.
7.7. Holds membership in one or more national nursing organization.
SKILLS & COMPETENCIES REQUIRED:
· Demonstrates ability in domain of nursing practice.
· Demonstrates leadership/managerial skill, which includes interpersonal competence, organizational skills, financial management, personnel management and adaptability.
LICENSES, CERTIFICATIONS, and/or REGISTRATIONS: Specify minimum credentials and clearly indicate if required or preferred.
Current licensure as a registered nurse in the Commonwealth of Massachusetts
Either Bachelors or Masters degree must be in nursing.
Required: Minimum 2 years Critical Care experience required
Preferred: Procedural experience preferred
Previous leadership experience preferred
Direct: 6 FTEs – (4 Nurse Practitioners, 1 Nurse Manager, 1 CNS)
Indirect: 49.5 FTEs (57 staff nurses, 1 PCA, 1 Operations Associate)
Radiology Nursing specific $9.2 million operating budget supporting patient care for Radiology Nursing.
WORKING CONDITIONS: Describe the conditions in which the work is performed.