Nurse Residency Coordinator

HCA Holdings, Inc   •  

Henderson, NV

Industry: Healthcare


5 - 7 years

Posted 51 days ago

Job Code: 27514-NRC


No Weekends

The HCA Center for Clinical Advancement (CCA) is part of our strategic nursing initiative to create an organizational structure (shared services) focused specifically on clinical education. The CCA will develop and deploy consistent world-class curriculum, content, and programs across HCA's 178 acute care facilities nationwide. The strategy of our center shared services implementation focuses on our amazing clinical educators dedicating their time in high value-add, top of skill efforts with our clinicians. To aid in this effort, HCA will leverage size and scale to share clinical education best practices across the enterprise and help make decisions that will positively impact our patient outcomes. We’re excited to advance and hope you will join us on our mission to support the care and improvement of human life!
The Nurse Residency Coordinator assesses, develops, implements, and evaluates the educational programs aimed at successful transition of new Registered Nurses through professional development. Major Responsibilities:
Orientation/OnboardingTheNurse Residency Coordinator (NRC) will actively collaborate and is engaged in the entireorientation/onboarding process of new RegisteredNurses during the firstyear. This includes participating or leading the development, coordination, managing, facilitating, conducting, and evaluating on-boarding andorientation programs for the new RegisteredNurse. To meet this expectation includes the following:

  • Ensures that the orientation/onboarding programs is promoting employee retention
  • Validates that the desired outcome and positive learning environment was achieved during the orientation period
  • Promotes cost effectiveness through implementation of efficient orientation/onboarding practices
  • Role models organizational and personal commitment to new employee success
  • Verifies that the participants meet the orientation requirements
  • Collaborates with the Market Director, Clinical Professional Development (DCPD) and facility Clinical Professional Development Educator (CPDE) to adjust the program based on evaluation results.
  • Incorporates organizational values/culture

Competency Management The NPC isresponsibleto have the expertise in competency assessment in order to participate in the development, coordination, and managing, facilitating, conducting, and evaluating competency in the hospital setting. To meet this expectation includes the following:

  • Interprets and understands the required competencies for the Registered Nurse
  • Role models competent practice
  • Identifies learning needs of the new Registered Nurse and develops and evaluates a plan to achieve those needs
  • Assesses practice gaps comparing competencies to actual practice and works with the Registered Nurse to close those gaps to meet the needs of their assigned patient population
  • Plans educational content with learner engagement
  • Collaborates with division and market education team to review outcomes data to evaluate and refine competency management activities.
  • Identifies appropriate resources for problem solving

Education Education is designed to improve professional practice and provision of quality care. To accomplish this goal the NPC will participate in the design and identification of educational activities to address practice gaps for the new RegisteredNursein the hospital setting. These activities are developed to achieve specific outcomes related to identified deficits or opportunities for improvement in knowledge, skill and practice. To meet this expectation includes the following:

  • Assesses practice gaps.
  • Identifies learning needs.
  • Identifies desired outcomes
  • Plans educational content delivery with learner engagement.
  • Collaborates with the clinical education team members which may include the Director, Clinical Programs and Market Director, Clinical Professional Development and/or Clinical Professional Development Educator to evaluate and adjust educational programs based on evaluations and feedback using valid evaluation methods.
  • Promotes safe, quality and compassionate patient care.
  • Aligns educational programs with organization’s policies and procedures
  • Ensures that educational programs meet regulatory requirements.
  • Incorporates organizational values/culture.
  • Supports new ideas and innovation in educational design
  • Identifies resources for problem solving.
  • Utilizes current, best evidence.
  • Provides staff with resources and education to implement changes

Research Evidence-based Practice (EBP)/Quality Improvement (QI)The NPC must promote and integrate the EBP in order to continuously improve practice in the hospital setting. In addition, they promote research, EBP, and QI inpatient caresettings. NPRL may conduct, encourage, facilitate, and/or participate in research, EBP, and QI, including dissemination of findings. To meet this expectation includes the following:

  • Works with others to identify problems and solutions and collaboratively create the change strategy
  • Assists and may lead in the implementation of change strategies
  • Embraces meaningful change and fosters acceptance, adoption and action toward change in others
  • Identifies appropriate evidence to guide practice decisions
  • Creates a supportive environment for nursing research, scientific inquiry, quality improvement and evidenced-base practice
  • Supports research activities that align with the organizational strategic plan
  • Disseminates research findings through educational programs, courses, and other activities
  • Consistently maintains and sustain practice changes using principles of implementation science
  • Exhibits creativity and flexibility through times of change

Collaborative PartnershipsThe NPC collaborates with partners toshareexperience in planning and decision making to achieve thedesiredresults. Interprofessional collaboration involves multiple healthcare personnel from different professional backgrounds collaborating to deliver the highest quality of care in critical care setting.

  • Works collaboratively with interprofessioal teams as assigned
  • Identifies opportunities for collaboration; initiates collaborative efforts, i.e., facility Chief Nursing Officer (CNO), Associate CNO and Nursing Directors
  • Considers and communicates impact of activities on other departments/professions/community
  • Communicates professionally using appropriate methods
  • Collaborates with the Director, Clinical Programs, MDCPD and/or facility CPDSE to review outcomes data to evaluate and refine educational activities using valid evaluation methods to measure attainment of outcomes.
  • Contributes to organizational initiatives/strategic planning as appropriate
  • Professional Role Development
  • Professional role development involves identification and development of strategies to facilitate a continuous process of maturation through lifelong learning. This type of development allows for role transition, role integration, skill acquisition and mastery as learners advance from novice to expert in their professions and specialties. To meet this expectation includes the following:
  • Participates and provides lifelong learning
  • Engages in ongoing quality improvement of the nursing professional development practice through utilization of the nursing process, current research, creativity, and skills.
  • Assists the new Registered Nurse to identify areas for individual growth in current role
  • Directs staff to career advancement resources
  • Utilizes novice to expert continuum when developing staff
  • Contributes insights and feedback for succession planning
  • Identifies and provides opportunities for skill enhancement and mastery

Promotes certification

  • Participates with local academic institutions to support life long learning
  • Understands and utilizes effective project management within the organization


  • Monitors the practices or operations with reference to laws, regulations, guidelines, or industry practices to assess compliance, risk, or exposure while communicating key performance indicators for clinical education service line within their division.
  • Ensures that the work of the clinical education team develops educational content to meets the accreditation standards of the Joint Commission, Medicare, Medicaid and similar organizations from an educational perspective.
  • Accountable for delivery of clinical education services and practices that create a patient-centered organization, driven by customer feedback and data.
  • Ensures efficient and effective delivery of quality clinical education content and programs to drive improved clinical metrics.
  • Contributes and works collaboratively with division and facility education team to support hospital wide improvement in meeting core measures, patient safety, and service excellence goals through clinical education.


  • Supports and provides input into the strategic planning and business development process within the clinical education area of responsibility that may include technology advances and other opportunities to drive differentiation support the growth agenda.
  • Represents the organization positively within the community; participates in company supported community/patient events and in-services.
  • Supports external relationships which advances the organization's position within the community, grows the business and improves the health of communities served.
  • Stays abreast of regulatory changes, emerging technology, and advancements in healthcare delivery.
  • Stays abreast of external factors and opportunities impacting healthcare; to include political, legislative and regulatory changes, emerging technologies, and advancements in healthcare delivery. Understands the competitive landscape. Supports the organization to be positioned strategically to respond to these changing healthcare dynamics and market environments.


  • Participates with the division education team to contribute to the development of long and short range operational and capital budgets aligned to business objectives
  • Provides requested data to assist in completing monthly operations; provides information on variances to the Director, Clinical Education Programs and/or Vice President, Clinical Education for action plans to address gaps
  • Understands impact on department performance in accordance with established budget. Including the utilization of staffing, supplies, equipment.
  • Participates in the annual budget process providing input into assigned facility expense forecasts, staffing, supply and equipment needs.
  • Identifies cost reduction opportunities and implements actions to achieve savings.

Additional Responsibilities

  • Practices and adheres to the Code of Conduct
  • Must be flexible to work various shifts to support new Registered Nurses during the Residency Program
  • Must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations

Education & Experience:

  • Required: Bachelor's degree; must be in Nursing if the applicant does not have an Masters Science in Nursing
  • Preferred: Master's degree in Nursing, Healthcare Administration, Education or other clinical field
  • Required: 3+ years of experience in clinical education; 5+ years’ experience in nursing in an acute care hospital; if no experience as a clinical educator will consider 3+ years’ experience as a preceptor
  • Or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

  • Required: Currently licensed appropriate to education in the state(s) in which he or she practices, in accordance with law and regulation.
  • Preferred: Certification as NPD Practitioner highly preferred
  • Required: BLS

The Nurse Residency Coordinator positions are location specific: Good Samaritan Hospital - San Jose, CA. Riverside Community Hospital - Riverside, CA. Southern Hills Hospital & Medical Center - South Las Vegas, NV. Sunrise Hospital & Medical Center - Las Vegas, NV. West Hills Hospital & Medical Center - West Hills, CA.

Bachelor's Degree

Last Edited: 01/01/2019