The purpose of this position is ensure standards of professional practice are developed and maintained on a 24-hour basis, 7 days a week to achieve excellence and continuity in resident care. The Nurse Manager will be responsible for leading the clinical care for two Neighborhoods (one floor) of the Center.
The Nurse Manager is responsible for the leadership, direction, supervision, evaluation, hiring and termination of all nursing staff assigned to their floor.
In addition, they will participate in the evaluation of per diem staff that has been assigned to their floor.
- Lead the planning, development, organization, implementation, and evaluation of the floor to facilitate a child and family – centered environment that promotes the theme "children come first".
- Assure that staff schedules are consistent with residents needs and provide the accountability of established standard of care 24 hours a day, 7 days a week.
- Ensures staffing is consistent with resident need, acuity and activities on the Floor (including clinic visits) in an objective process and in coordination with the Central Nursing Staffing Team. Further ensures that staffing is consistent with the requirements of the Pediatric Center’s union collective bargaining agreement.
- Establish a schedule for and coordinate floor and /or Neighborhood meetings. Assure that information is disseminated to all appropriate parties.
- Participate in the establishment and/or review of center wide policies, procedures and regulatory requirements and assure all team members are knowledgeable in these areas.
- Provide written and oral reports concerning resident comprehensive care plans, care procedures, including identification of clinical "best practices" that can be shared among Floors
- Facilitate the group process for the purpose of maintaining standards of care, compliance to the care planning process and establishment of daily clinical rounds.
- Assist Floor team members to understand the necessity of change and to accept a common vision of the desired outcome.
- Ensure a restraint free environment for the residents in the neighborhood.
- Is knowledgeable and enforces infection control policies and procedures
- Assures that all practices for the John A. Coleman School and The Pediatric Center meet regulatory compliance and is completed in a timely manner.
- Establishes a protocol for the interviewing process and orienting new members to the Floors
- Schedule to meet with team members as necessary.
- Participate in resident focus care reviews to the Quality Improvement/Human Resources Committee of the Board of Trustees as requested
- Establishes and maintains a systematic process for ensuring the ordering, distributing, administration and documentation of all mediations and tube feedings are done in accordance with Center policy and procedure.
- Participates in pharmacy committee and actively seeks resolution to problems noted in the medication administration area using the QAPI process, including medication incident reporting and Root Cause analysis.
- Works in collaboration with QI to assure documentation for the nursing process including, but not limited to, daily and monthly notes, MDS and care plans, 24-hour Neighborhood report, admission, discharge and teaching records are consistently completed in a timely manner. Ensures all documentation is objective, meets SDOH and other regulatory requirements and is consistent with Center policy and procedure.
- Monitors and manages the e time system for time and attendance and follows-up, identifies patterns of incorrect use of system. Identifies and addresses staff absenteeism, tardiness and other issues related to staffing and scheduling on the Neighborhood
- Establishes a system of assigning staff to residents that will assure consistency, safe practice and adjusts assignments in accordance with resident needs
- Assesses, on a continual basis, and in an objective manner, the resources needed to effectively manage and uphold standards of care excellence on the Neighborhood. Seeks, in a timely basis, any resources that are needed, including supplies, equipment, engineering and /or housekeepingsupport.
- Demonstrates knowledge of progressive disciplinary process for both bargaining unit, and non-bargaining unit employees. Utilizes the progressive disciplinary process, including coaching and counseling, to assure staff is continually receiving feedback regarding performance and that improvement in performance is identified and monitored in a timely, professional manner
- Establishes relationship with family (and or guardians) that supports family centered care, excellent communication and ensures ongoing education and training of families. Encourages the participation of the family in the care of their child while a resident in the Center.
- Demonstrates understanding of policies that monitor and follow up any resident care issues, family complaints or variation from SDOH regulation and/or Center policy. This includes, but is not limited to, The New York State Resident Abuse and Neglect reporting regulations.
- Communicates on a regular basis with mentor, department heads, colleagues and Director of Nursing to assure problems are solved and opportunities for improvement are identified and plans to correct problems or improve services are implemented in an interdisciplinary manner.
- Collaborates with off shift and weekend supervisory personnel to assure consistency of practice across all three shifts on a continual basis.
- Provides supervisory "house coverage" as needed.
- Attends clinical status report and communicates information effectively to members of the Neighborhood
- In collaboration with Clinical Educators identify and provide in-service training and education to staff in accordance with resident and family needs.
The Ideal Candidate
- At least two years’ pediatric experience.
- Supervisory experience.
- Bachelor of Science degree in nursing or related field.
- New York State Nursing License.
- Must be able to read, write, speak, and understand the English language fluently.
- Must meet or exceed all health standards and requirements for the position as established by NYDOH and all other regulatory agencies.
- Must meet the general health requirements set forth by the policies of this Center which includes a medical and physical examination.
- Must be able to push, pull, move, and/or lift a minimum of fifty (50) pounds.
- Perform tasks that may involve exposure to the resident’s blood/body fluids.
- Must be able to assist in the evacuation of residents, if necessary.