$80K — $100K *
The Perioperative Services provide care to patients before, during, and after surgery focusing on patient safety, patient’s physiologic responses to operative and other invasive procedures, and patient and designated support person(s) behavioral responses to operative and other invasive procedures according to the Association of Peri-Operative Registered Nurses’ guidelines. The Patient Care Support Services coordinate the patient flow throughout the hospital, bed management or bed control, staffing, patient assignment, and real-time administrative support and decision-making.
POSITION OVERVIEW: The Nurse Manager of Patient Care Support and Perioperative Services manages the delivery of professional nursing and support services to the assigned units. This position is responsible for the overall planning, budgeting, staffing, performance, and operation of the assigned departments in collaboration with the Chief Nursing Officer. In addition, this position provides leadership and direction for the effective and efficient functioning of the Operating Rooms, Pre-surgery, PACU, Central Processing, and Endoscopy. This position directly manages the assigned caregivers such as, the House Supervisors, RNs, Surgical Technicians, and the Staffing Analyst.
ESSENTIAL FUNCTIONS AND DUTIES:
Oversees the operations of assigned departments to ensure smooth and efficient department operations and resources are available for all Patient Care Support functions during operational hours. Collaborates with other staff members to facilitate provision of patient care. Supports adequate staffing in all inpatient departments to provide safe patient care through review of appropriate data, partners in the development and maintenance of master schedules, and provides daily staffing services.
Implements established state (Oregon Health Authority) and other regulatory agency standards, policies and procedures, professional standards and legal aspects of patient care within the Registered Nurse Scope of Practice by measuring effectiveness of nursing processes, evaluating patient outcomes and adjusting care based on new data.
Acts as the department liaison to other hospital departments and outside entities. Attends or delegates attendance of system-wide initiatives and conferences impacting the Perioperative practice in Madras.
Evaluates and assures efficiency and productivity by monitoring flow of the surgery schedule and utilizing various business management tools and processes.
Collaborates with physician leaders and the executive team in the Perioperative Service Business development, recruitment of surgeons and right-sizing surgical care in the Critical Access Hospitals.
Serves as a real-time resource and assists with clinical expertise for caregivers with problem-solving on patient care, processes, and family issues. Serves as a representative for all customers.
Communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, guests and other hospital departments.
Regularly meets with the medical staff and CNO to set clinical practice according to community standards and evidence-based practices and bridges the gap by coordinating with the Clinical Practice and Professional Development department in holding continuing education programs, skills lab and ongoing evaluation of caregivers’ performance.
Coordinates quality initiatives and process improvements. Aligns and manages to St. Charles Health System metrics and quality initiatives. Oversees trending of quality and financial indicators. Regularly collaborates with the Quality
Improvement Specialist to implement evidence-based practices in achieving perfect core measure compliance, zero harm across the board and excellent overall patient care experience exceeding identified benchmarks.
Facilitates department meetings and shared governance/leadership efforts.
In collaboration with Staffing Analysts and managers, ensures that staffing plan is appropriate to meet patient care needs and optimal productivity and efficiency, while maintaining excellent customer service.
Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control. Manages operations within the budget. Provides productivity oversight and review. Works with leadership to achieve productivity standards. Controls and maintains addition and deletion of positions related to budget and human resource needs.
Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high performance team that meets organizational and department goals. Responsible for performance and annual reviews of direct reports. Complies with Human Resource processes and controls. Regularly collaborates with the CNO and the Recruitment Department to anticipate staffing and retention of high risk positions, i.e. Perioperative experienced nurses to ensure adequate daily staffing. Directs, oversees and provides for leadership development of caregivers.
Monitors and ensure all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals
Responsible for quality, safety, customer service and regulatory and compliance oversight: Event Management using the Safety Alert System (SAS) – Receipt, assignment, tracking and trending, delegation.
Oversees caregiver documentation for patient care to ensure proficiency in compliance with hospital policies and regulatory agencies.
Provides and maintains a safe environment for caregivers, patients and guests.
Creates a healing environment that supports all aspects of care, respects the wholeness of the individual, and demonstrates therapeutic presence through attitudes and behaviors that enhance the care experience for patients and caregivers.
Facilitates the growth and development of a culturally competent team in the provision of appropriate care to patients and family members who belong to diverse cultural backgrounds.
Collaborates with healthcare providers and community partners to develop an evidence-based, comprehensive individualized plan of care considering cultural needs, beliefs and traditions. Interventions are patient centered and facilitate effective and efficient medical utilization.
Develops cultural competence and provides indirect care to patients and family members who belong to diverse cultural backgrounds.
Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient and accurate.
Supports the vision, mission and values of the organization in all respects.
Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Value Improvement Practice concepts and tools.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.
Required: Graduate of an accredited school of nursing. BSN or Bachelor’s degree in related field.
Preferred: Master’s degree in related field.
Required: Current licensure with the Oregon State Board of Nursing.
AHA Basic Life Support for Healthcare Provider certification.
Valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements.
Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.
Preferred: CNOR, CAPA or CPAN Certification.
Required: Five years nursing experience. 1 year experience in a leadership role.
Preferred: Experience in Perioperative Services, Nurse Staffing Operations or House Supervisor.
Valid through: 11/30/2020