NOC Specialist (IP 2)

We are looking for NOC Specialist (IP 2)  for our client in Melbourne, FL

Job Title: NOC Specialist (IP 2)

Job Location: Melbourne, FL

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

?US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.?

Job Description:

• The Network Operations Specialist is a member of a team environment providing Network Operations support to Mission Critical services spanning the contiguous United States.

Responsibilities:

• Methodically performs root cause analysis to determine a plan of action for restoring customer?s services
• Operate across a myriad of internal teammates and external telecommunication partners to follow-through with operational processes and improve restoration times
• Facilitates coordination with our user community, a field services team, and telecommunication partners for both Break/Fix actions, as well as Change Management activities
• Thorough documentation in Trouble Tickets and Change Requests of all related activities
• This position is part of a 24x7network control environment. Shift and workday flexibility is required.

Required Qualifications

• Associates Degree or work experience in Information Systems/Technology, Computer Systems, or Networking
• Domain knowledge of L1 through L4 of the OSI Model
• Understanding of L2 and L3 protocols: OSPF, EIGRP, BGP, IBGP, EBGP, IS-IS, and MPLS
• Familiarity with the Simple Network Management Protocol (SNMP) and Network Management System (NMS) applications used to monitor networked devices
• Knowledgeable in Long Term Evolution (LTE), VPN, and DMVPNtechnologies
• An understanding Knowledge Management practices and familiarity with the Wiki Markup Language

Preferred Qualifications:

• Bachelor?s Degree in Information Systems/Technology, Computer Science, or Networking
• Industry certification such as CCENT, CCNA, CCNP, and ITIL v3