$80K — $100K *
About Purple Communications
Purple is dedicated to developing fast, easy and life-changing communications for deaf and hard-of-hearing individuals and businesses using a variety of different platforms. Purple is a leading provider of on-site interpreting services, video relay services (VRS), video remote interpreting (VRI). Purple has built an excellent reputation for developing products and services that open communications between all people, regardless of differences in abilities, languages and locations.
Purple is responsible for many innovations and firsts, including Internet relay, mobile communication apps, real local 10-digit number access for video and text relay customers and interpreting services. We continue to be a leader in the relay industry, allowing millions of people to enrich their lives through easy and accessible communications services.
Our team is dedicated to developing products and services for deaf and hard-of-hearing individuals. Because of Purple, it’s no longer necessary for our customers to schedule calls simply because of antiquated technology and methods. Instead, they are continually expanding choices, allowing their customers to communicate easily and freely, anytime, anywhere, and anyplace.
For more information on Purple's people, services, and company, please visit us at: http://purple.us
Products and Services
Video Relay Service (VRS), Caption Telephones, Video Remote Interpreting (VRI), On-Site Interpreting
Purple VRS, ClearCaptions, Purple VRI, Purple Community Interpreting
Brief summary of Duties:
The NOC Engineer will be responsible for initial troubleshooting of production issues, escalation as required, hands on testing and full reporting. Candidate must have experience in a high-availability (24x7) environment. The NOC Engineer will administratively document and communicate issues from start to finish including resolution reporting and root cause analysis. Furthermore, the NOC Engineer will document existing systems and follow change control processes while assisting with the testing of new functionality prior to a production migration. This position will work a "swing shift". Hours to be from 2:00pm to 10:00pm.
Minimum Qualification Requirements:
Experience with the following is a plus:
Valid through: 11/18/2020