NOC Engineer


Austin, TX

Industry: e-Commerce


5 - 7 years

Posted 272 days ago

  by    Gaurav Kumar

This job is no longer available.

NOC Engineer, Network Administrator, CCNA, Streaming, IPTV, Command Center, Network Monitoring, Network Management

Technical/Functional Skills  -MUST HAVE SKILLS

?                   Good technical skills in LAN / WAN and Telecom troubleshooting.

?                   Knows basic show commands to identify common issues and verify settings (Cisco/juniper).

?                   Knowledge of network routing protocols for IP, Source Specific Multicast and PIM.

?                   Expert knowledge of H.264, MPEG2, ATSC and DVB-S S2,T. Exposure to upcoming compression

?                   technologies like JPEG2000 and HEVC/H.265.

?                   Strong knowledge and experience on Enterprise hardware and software infrastructure (Servers,

?                   Linux, Windowsexperience).

?                   Strong knowledge of network/video troubleshooting tools, and monitoring platforms.

?                   Able to troubleshoot network/video issues remotely with Deployment Engineers.

?                   Roles & Responsibilities

?                   Monitor service stability and performance to ensure 24x7 operations and resolving

?                   service impacts as they occur within SLA

?                   Handle trouble tickets and work closely with engineering (Video and Deploy) and external teams within SLA.

?                   Communicate and handle escalated issues and work closely with IPTV internal, external teams & vendors

?                   and vendors/providers to resolve network/video issues.

?                   Able to identify and troubleshoot Layer 1 physical issues.

?                   Validate problem descriptions, perform detailed diagnosis; track and update problems in

?                   trouble-ticketing system and write postmortem.

?                   Recommend solutions to correct service issues and faults.

?                   Perform firmware upgrades.

?                   Should be willing to willing in shifts/weekend & Holidays