NOC Engineer, Network Administrator, CCNA, Streaming, IPTV, Command Center, Network Monitoring, Network Management
Technical/Functional Skills -MUST HAVE SKILLS
? Good technical skills in LAN / WAN and Telecom troubleshooting.
? Knows basic show commands to identify common issues and verify settings (Cisco/juniper).
? Knowledge of network routing protocols for IP, Source Specific Multicast and PIM.
? Expert knowledge of H.264, MPEG2, ATSC and DVB-S S2,T. Exposure to upcoming compression
? technologies like JPEG2000 and HEVC/H.265.
? Strong knowledge and experience on Enterprise hardware and software infrastructure (Servers,
? Linux, Windowsexperience).
? Strong knowledge of network/video troubleshooting tools, and monitoring platforms.
? Able to troubleshoot network/video issues remotely with Deployment Engineers.
? Roles & Responsibilities
? Monitor service stability and performance to ensure 24x7 operations and resolving
? service impacts as they occur within SLA
? Handle trouble tickets and work closely with engineering (Video and Deploy) and external teams within SLA.
? Communicate and handle escalated issues and work closely with IPTV internal, external teams & vendors
? and vendors/providers to resolve network/video issues.
? Able to identify and troubleshoot Layer 1 physical issues.
? Validate problem descriptions, perform detailed diagnosis; track and update problems in
? trouble-ticketing system and write postmortem.
? Recommend solutions to correct service issues and faults.
? Perform firmware upgrades.
? Should be willing to willing in shifts/weekend & Holidays