Networking Specialist

  •  

Melbourne, FL

Industry: IT Consulting/Services

  •  

Less than 5 years

Posted 279 days ago

This job is no longer available.

US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.? 

Job Description:

  • This position's primary role is to operate and maintain network devices and to mitigate network outages and performance issues.
  • Performs as the first line of defense to take appropriate action toward resolving network and system problems as they appear.
  • Detects, analyzes, and resolves network switching and transmission system problems while minimizing impact on customer service.
  • Differentiates between primary and secondary network failures.
  • Based on the severity or type of event, determines what additional resources are required.
  • Issues service interruption reports to requisite customer agencies
  • Responsible for remotely supporting installation of various computer hardware equipment, and bringing systems ?on-line?.
  • Monitors network devices and overall network health / performance.
  • Responsible incident response, troubleshooting, and resolution per policies and procedures
  • Implement technical solutions to mitigate outages or performance issues
  • Provides guidance to operations shift members
  • Participates in various working groups and boards related to process improvement and change authorization
  • Performs software upgrades and patches to operational systems
  • Interfaces with end users and customers as required
  • Collaborates with software engineers, network operations, security operations, and system administrators to ensure quality and integrity of IT systems
  • Participates in critical recovery efforts
  • Position will require shift work (1st, 2nd, and 3rd shifts, as well as 8-hour days)

Qualifications:

  • Associate?s degree in an IT related field
  • Two of the following four certifications: Network+, CCENT, CCNA, or CCNP
  • Minimum 2 years of current NOC experience, as a Networking Specialist, NetworkTechnician, or Network Analyst, working on Cisco related equipment
  • Minimum 1-yearexperience in troubleshooting and diagnosing switching/router problem

Preferred Additional Experience:

  • Bachelor?s degree is highly preferred
  • Bachelor?s degree in NetworkEngineering, plus 2 years?experience with Cisco related equipment as a Network Analyst, Network Specialist, or NetworkTechnician
  • JCNCIA, or equivalent certification is preferred
  • Proficiency in the OSI reference model and TCP/IP
  • GIAC, Security +, MCSE, or Linux certification would be extremely helpfu
  • ITIL v3 certification is a huge plus
  • Previous helpdesk experience is preferred
  • Communicate clearly, both orally and in writing
  • Ability to communicate technical terms/concepts to non-technical audiences
  • Highly motivated, process oriented person that has a positive attitude