Network Service Engineer II in Miami, FL

$80K - $100K(Ladders Estimates)

Equinix   •  

Miami, FL 33299

Industry: Enterprise Technology


Less than 5 years

Posted 28 days ago

Network Service Engineer II

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That's why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it's our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

Responsible for: network design and planning, capacity management, vendor evaluation, activation and deactivation of customer services, troubleshooting and fault resolution of reported and detected faults. Performs effective maintenance to the equipment to prevent faults from occurring; procurement and installation of equipment for expansion and new services.



  • Learns and understands the network devices being deployed
  • Deploys network services by designing, defining & documenting system installations & configurations
  • Deploys Equinix Network products including but not limited to Internet Exchange, Equinix Connect, Cloud Exchange and NFV Deployments
  • Automates network deployments

Product Development Lifecycle Engagements

  • Test Phase: Acts as a function SME and participates in UATs
  • Trains the teams once UAT is complete
  • Liaise with various vendors on hardware & software roadmaps, procurement, certifications and problem resolutions
  • Actively work with NOC in performing network monitoring and create solutions that allow proactive network monitoring
  • Work closely with product management, solutions architects, development teams and contribute to product feature requirement definitions and reviews Testing, including parallel processing phase
  • Actively engage with Design and Architecture team

Service Delivery

  • Performs network service fulfillment for quote to cash transactional tickets for all network and datacenter products (Interconnections, DCIM etc.)
  • Generates metrics based on Service Delivery metrics on a periodic basis
  • Participates in troubleshooting network problems & outages and provide Level 2/3 troubleshooting support


  • Participates in events like Sparkathon to trigger innovation in process
  • Uses the shared lab setups to practices the exercises published by the NetOps Technical Leadership team
  • Participates in Simian Army based Tech drills focused on driving service excellence targeting a (break, learn, fix, resume) exercises on lab setups


  • 3+ years experience
  • Bachelor's Degree

Valid Through: 2019-11-15