The Senior Manager of Network Operations Center will oversee our global operations in over 100 countries. As we go through a digital transformation investing in new technologies this person will be heavy involved in the development of cloud-based monitoring, alerting and AIOps solutions.
- Manage the day to day operational functions of the NOC Solutions & Services team
- Provide technical expertise and leadership for the maintenance and development of monitoring, alerting and AIOps solutions
- Determine time and resources needed to complete NOC Solutions & Services projects and objectives
- Provide training, coaching, and development of NOC Solutions global engineering staff.
- Lead cross-functional collaboration teams in the development of preventative monitoring
- Reviews and analyzes overall system performance in order to maintain an acceptable level of qual