Network Operations Center Engineer in Sunnyvale, CA

$80K - $100K(Ladders Estimates)

LinkedIn   •  

Sunnyvale, CA 94086

Industry: Consumer Technology

  •  

Not Specified years

Posted 60 days ago

This job is no longer available.

LinkedIn seeks Network Operations Center Engineer (NOC Engineer) with experience in 24x7 Operations Support to proactively and efficiently monitor and resolve application, system, and network incidents affecting the company platform and to ensure maximum availability. The NOC Engineer will perform these tasks using various standard network management tools, internal ticketing systems, and monitoring consoles at large scale. The NOC Engineer also serves as a coordination point for communications between internal and external customers, engineering teams, other operations teams. The ideal candidate will have strong communication skills, an eye to automate and document routine tasks, and display an ability to spot long-term trends in a production web environment ­to help promote LinkedIn's aggressive global growth!


Responsibilities:

* Proactively monitor availability and performance of the LinkedIn application stack and infrastructure using key homegrown and commercially available tools

* Efficiently respond to monitoring alerts, incident tickets, and email/phone/irc requests to NOC operations and triage/escalate issues as needed

* Adeptly perform application and website troubleshooting to quickly resolve issues per documented procedures

* Candidly work with SRE and Development teams, as well as coordinate/communicate/manage notifications and updates of issues affecting site availability/performance to customers and executive management

* Effectively ensure smooth and complete hand offs between shifts

* Flexible schedule availability to meet the needs of a 24x7 Operations (weekdays and weekends may be required)



Basic Qualifications:

* Bachelor's Degree in Computers or equivalent field experience

* Prior experience in working/coordinating with different teams to achieve results (either on individual projects or as part of the job)

* Prior experience with correlating data and identifying long term trends (either through individual projects or as part of the job)


Preferred Qualifications:

* 2+ years of experience working with Unix environment

* 1+ years of coding experience

* Strong understanding of Unix systems fundamentals and system management tasks

* Strong understanding of network concepts, TCP/IP stack and common Internet protocols

* Strong organizational skills with ability to multitask in order to handle multiple tasks in a real-time environment

* Ability to be reliable, dependable, self-motivated, and willing to learn

* Effective team player to be able to work closely with peers and other operations & engineering teams

* Demonstrated excellent interpersonal, analytical, and communication skills (written and verbal)

* Ability to adapt to high paced environment

Valid Through: 2019-9-13