Manage configuration, installation, documentation, maintenance and administration of hardware and software pertaining to Enterprise LAN/WAN/WLAN, VoIP, Video, Security Hardware, WAN-OP, remote access and Firewalls. Recommend scheduled maintenance, 3rd party support service, repairs and provide support to site IT staff and end users. Supervise a team of skilled Network Engineers and be responsible for maintaining a stable networking environment for the Shared services agencies.
Plan, design, install, maintain and troubleshoot WAN / LAN logical, physical and security architectures
Create and maintain processes and standard work
Maintain, troubleshoot, Disaster Recovery, and coordinate service for Routers, Switches, Firewalls, remote access and VoIP related hardware.
Provide support / troubleshoot LAN/WAN/WLAN, UCCX, Unity connection, VoIP, SIP, Access control Server, TACACS, AAA, WebEx, Jabber, Telepresence Video and security devices.
Responsible for Network hardware / software inventory control, maintaining leases, maintenance agreements and controlling cost where applicable.
Sarbanes Oxley Compliance
Keep up to date latest operating systems in critical hardware
Utilize and Maintain network device monitoring system
Maintain a Security and NIST culture
Maintain phone, WebEx, Voicemail, database and user add/changes
Leadership / Interpersonal Skills
Skills & Qualifications
BA degree and 7 years, experience or MA and 5 years. Industry Certification required.
Must have advanced skills in troubleshooting, configuration, and installation of VMware, Cisco IOS, Cisco Unified Communications Manager, Unity Voicemail, Switching, Routing, IPSec, SSL, Voice & Video over IP, SIP SCCP and industry best practices.
Intimate knowledge of Cisco IOS, routing protocols BGP, EIGRP, Switching, VLAN, VTP Domains, 802.1q trunking, Cisco CDP, QoS, MPLS, SIP, PRI’s, T1’s, MGCP, H.323, POTs and ISDN.
Must be detail oriented, able to take direction, act as part of multi-disciplinary and cross functional teams, write supporting documentation and have excellent written and verbal skills.