Network Infrastructure Consulting Services Manager

req2409

We currently have an opportunity in our Infrastructure Technology Consulting practice for a Manager to provide a variety oftechnical and IT advisory services for mid-market companies. The right candidate will provide technical expertise, manage implementations and teams, and provide IT managed services to companies across a variety of industries. It is important that the candidate have experience in a customer facing role or has (preferably) worked for an IT Consulting Firm where client delivery is the main focus of your role.

Responsibilities: 

• Conduct detailed infrastructure assessments and roadmaps for customers, including "Go to Cloud" strategies.

• Design customer solutions in the areas of Cloud Migrations, P to V, 0365 Strategies, storage and virtualization, business continuity, overall security posture.

• Act as an escalation for major customer impacting issues, while collaborating with other operational teams.

• Research and present to customers on merits of proposed solutions, including in-depth understanding of pros/cons.

• Work closely with project teams to lead the engagement lifecycle, including project scoping, statements of work, project plans, and service delivery updates.

• Perform service delivery at customer sites and remotely, while minimizing interruption to live customer systems.

• Design and write detailed SOPs and reference architecture documentation.

• Provide pre-sales engineering support for sales teams and practice leaders. 

Basic Qualifications: 

• 7-10 years’ experience

• College degree in Computer Science, MIS, or Electrical Engineering is preferred/or Related  

Preferred Qualifications: 

• Hands on experience implementing Office 365 hybrid deployments

• Hands on experience implementing IaaS solutions such as Microsoft Azure or Amazon Web

• Hands on experience implementing Microsoft Solutions such as AD, SQL, Exchange, System Center, EMS

• Hands on experience implementing virtualization technologies such as Hyper-V or VMware

• Hands on experience implementing unified communications such as Lync, Shoretel, or Cisco

• Hands on experience implementing application delivery technologies such as Citrix or Remote Desktop Services

• Hands on experience implementing security technologies such as firewalls, IDS/IPS, encryption, SSO

• Hands on experience implementing storage and file solutions such as SANs and OneDrive

• Hands on experience implementing converged networks such WAN, LAN, switching, routing, QOS, SIP

• Easily communicate with technical and non-technical audience

• Experience and personality to advise and diffuse difficult customer situations

• Ability to function independently, prioritize and act as a mentor to junior infrastructure staff

• Ability to effectively sell services and solution sets to current and prospective clients preferred

• Experience working in a professional services or IT consulting firm preferred but not required