Role Specific Information
Job Description
About the Role
As a Network Engineer, you will help design, implement, and support Kohl’s enterprise network across stores, corporate offices, data centers, distribution centers, and cloud-connected environments. This role supports reliable, secure, and scalable network services for retail operations, including store connectivity, wireless, switching, routing, SD-WAN, network access control, segmentation, and network automation.
You will partner with infrastructure, security, cloud, store technology, operations, vendors, and support teams to troubleshoot issues, execute changes, improve standards, and support network modernization efforts. This is a hands-on engineering role that may require local office, lab, and data center support for equipment installation, migrations, maintenance windows, and incident response.
What You’ll Do
Support enterprise and retail network technologies, including wireless, switching, routing, Cisco ISE, segmentation, SD-WAN, and internet/circuit connectivity.
Troubleshoot production network issues involving store systems, wireless clients, POS/payment connectivity, DNS/DHCP, routing, firewalls, SD-WAN, and application reachability.
Plan and execute network changes, including implementation, validation, documentation, and rollback preparation.
Support hands-on activities in local office, lab, and data center environments, including hardware installation, migrations, and maintenance-window work.
Collaborate with cross-functional teams and vendors to deliver reliable and secure network services.
Contribute to network automation and operational improvements using tools such as Ansible, GitLab, Python, APIs, templates, and source-controlled documentation.
Help maintain network standards, diagrams, runbooks, monitoring, and troubleshooting procedures.
Continue developing expertise in areas such as routing, wireless, SD-WAN, network access control, automation, and cloud networking.
Participate in an on-call rotation for incident escalations.
Additional tasks may be assigned.
What Skills You Have
Required
3+ years of relevant network engineering or network operations experience.
Strong understanding of networking fundamentals, including TCP/IP, VLANs, subnetting, routing, DNS, DHCP, NAT, VPNs, ACLs, and common troubleshooting tools.
Experience supporting enterprise switching, wireless, routing, or SD-WAN environments.
Experience troubleshooting production network issues using tools such as packet captures, logs, monitoring platforms, traceroute, ping, interface counters, and configuration review.
Ability to plan and execute network changes using sound change management practices, including validation and rollback planning.
Strong communication skills with the ability to explain technical issues clearly to technical and non-technical teams.
Ability to work collaboratively with infrastructure, security, cloud, application, vendor, and support teams.
Ability and willingness to support hands-on local office and data center activities as needed.
Interest in developing deeper expertise in routing, retail/store networking, SD-WAN, wireless, network security, or automation.
Preferred
Experience with Cisco Meraki, Cisco ISE, SD-WAN, or similar enterprise networking platforms.
Experience with retail, branch, campus, warehouse, or distributed-site networking.
Experience with wireless troubleshooting, RF fundamentals, guest wireless, 802.1X, MAB, NAC, and endpoint authentication.
Experience with routing protocols such as BGP, OSPF, or EIGRP, including route filtering, redistribution, summarization, VRFs, and high-availability designs.
Experience supporting network segmentation for environments such as POS, payment systems, guest access, IoT, cameras, printers, handhelds, and corporate endpoints.
Experience with network automation tools such as Ansible, GitLab, Python, Bash, APIs, or infrastructure-as-code workflows.
Experience with cloud connectivity or cloud networking in GCP, AWS, or Azure.
Experience with data center networking technologies such as Cisco ACI, Nexus, Nutanix AHV networking, load balancing, or firewall integration.
Experience with monitoring, observability, and assurance platforms such as Meraki Dashboard, SolarWinds, NetFlow, SNMP, syslog, or similar tools.
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
